Knowledge Management Implementation Inthe Malaysian Telecommunication Industry: An Empirical Evaluation
The objectives of this study are to assess the readiness and overall perception of telecommunication organisations towards KM implementation; develop valid measures f variables, i.e. preliminary success factors, strategies and processes; compare the differences between perceived importance and the a...
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| 格式: | Thesis |
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2007
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| 总结: | The objectives of this study are to assess the readiness and overall perception of telecommunication organisations towards KM implementation; develop valid measures f variables, i.e. preliminary success factors, strategies and processes; compare the differences between perceived importance and the actual implementation of KM elements; examine the associations of KM elements with KM process effectiveness and organisational performance; and analyse the interactions between organisational demographic characteristics and the KM elements with KM process effectiveness and organisational performance. |
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