Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach

The purpose of the study is to examine and develop a better understanding of the relationship between service quality and patient satisfaction level. To examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Iran evalu...

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Bibliographic Details
Main Author:	Farzan, Farzaneh
Format:	Thesis
Published:	2009
Subjects:	RA421-790.95 Public health Hygiene Preventive medicine
Tags:	Add Tag malaysian 1 theses 1

id	my-mmu-ep.1576
record_format	uketd_dc
spelling	my-mmu-ep.15762010-09-23T06:37:48Z Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach 2009-04 Farzan, Farzaneh RA421-790.95 Public health. Hygiene. Preventive medicine The purpose of the study is to examine and develop a better understanding of the relationship between service quality and patient satisfaction level. To examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Iran evaluate quality of health care similarly or differently. 2009-04 Thesis http://shdl.mmu.edu.my/1576/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution	Multimedia University
collection	MMU Institutional Repository
topic	RA421-790.95 Public health Hygiene Preventive medicine
spellingShingle	RA421-790.95 Public health Hygiene Preventive medicine Farzan, Farzaneh Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach
description	The purpose of the study is to examine and develop a better understanding of the relationship between service quality and patient satisfaction level. To examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Iran evaluate quality of health care similarly or differently.
format	Thesis
qualification_level	Master's degree
author	Farzan, Farzaneh
author_facet	Farzan, Farzaneh
author_sort	Farzan, Farzaneh
title	Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach
title_short	Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach
title_full	Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach
title_fullStr	Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach
title_full_unstemmed	Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach
title_sort	assessment of quality of healthcare and patients' satisfaction in iranian hospitals, a trm approach
granting_institution	Multimedia University
granting_department	Research Library
publishDate	2009
_version_	1747829405339615232

Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach

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