Case Study Shell Malaysia's Service Quality Strategies

This case study explores the pivotal business dimensions of Shell as an energy company in its exploration, production and trading of energy resources.

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Bibliographic Details
Main Author: R.M Jaganathan, Sangheetha
Format: Thesis
Published: 2009
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id my-mmu-ep.1664
record_format uketd_dc
spelling my-mmu-ep.16642010-09-23T02:15:53Z Case Study Shell Malaysia's Service Quality Strategies 2009 R.M Jaganathan, Sangheetha HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades This case study explores the pivotal business dimensions of Shell as an energy company in its exploration, production and trading of energy resources. 2009 Thesis http://shdl.mmu.edu.my/1664/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic HD2340.8-2346.5 Small and medium-sized businesses
artisans
handicrafts
trades
spellingShingle HD2340.8-2346.5 Small and medium-sized businesses
artisans
handicrafts
trades
R.M Jaganathan, Sangheetha
Case Study Shell Malaysia's Service Quality Strategies
description This case study explores the pivotal business dimensions of Shell as an energy company in its exploration, production and trading of energy resources.
format Thesis
qualification_level Master's degree
author R.M Jaganathan, Sangheetha
author_facet R.M Jaganathan, Sangheetha
author_sort R.M Jaganathan, Sangheetha
title Case Study Shell Malaysia's Service Quality Strategies
title_short Case Study Shell Malaysia's Service Quality Strategies
title_full Case Study Shell Malaysia's Service Quality Strategies
title_fullStr Case Study Shell Malaysia's Service Quality Strategies
title_full_unstemmed Case Study Shell Malaysia's Service Quality Strategies
title_sort case study shell malaysia's service quality strategies
granting_institution Multimedia University
granting_department Research Library
publishDate 2009
_version_ 1747829426843811840