Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction

The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system.

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Main Author: Mohd Nawi, Ahmad Naji
Format: Thesis
Published: 2009
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id my-mmu-ep.1673
record_format uketd_dc
spelling my-mmu-ep.16732010-09-23T03:57:49Z Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction 2009-12 Mohd Nawi, Ahmad Naji HF5410-5417.5 Marketing. Distribution of products The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system. 2009-12 Thesis http://shdl.mmu.edu.my/1673/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic HF5410-5417.5 Marketing
Distribution of products
spellingShingle HF5410-5417.5 Marketing
Distribution of products
Mohd Nawi, Ahmad Naji
Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction
description The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system.
format Thesis
qualification_level Master's degree
author Mohd Nawi, Ahmad Naji
author_facet Mohd Nawi, Ahmad Naji
author_sort Mohd Nawi, Ahmad Naji
title Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction
title_short Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction
title_full Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction
title_fullStr Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction
title_full_unstemmed Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction
title_sort local authorities in klang valley - a study on the effectiveness of service delivery to improve public satisfaction
granting_institution Multimedia University
granting_department Research Library
publishDate 2009
_version_ 1747829429033238528