Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction
The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system.
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2009
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my-mmu-ep.16732010-09-23T03:57:49Z Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction 2009-12 Mohd Nawi, Ahmad Naji HF5410-5417.5 Marketing. Distribution of products The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system. 2009-12 Thesis http://shdl.mmu.edu.my/1673/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library |
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Multimedia University |
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MMU Institutional Repository |
topic |
HF5410-5417.5 Marketing Distribution of products |
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HF5410-5417.5 Marketing Distribution of products Mohd Nawi, Ahmad Naji Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction |
description |
The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Mohd Nawi, Ahmad Naji |
author_facet |
Mohd Nawi, Ahmad Naji |
author_sort |
Mohd Nawi, Ahmad Naji |
title |
Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction |
title_short |
Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction |
title_full |
Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction |
title_fullStr |
Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction |
title_full_unstemmed |
Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction |
title_sort |
local authorities in klang valley - a study on the effectiveness of service delivery to improve public satisfaction |
granting_institution |
Multimedia University |
granting_department |
Research Library |
publishDate |
2009 |
_version_ |
1747829429033238528 |