Local Authorities In Klang Valley - A Study On The Effectiveness Of Service Delivery To Improve Public Satisfaction

The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system.

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書目詳細資料
主要作者: Mohd Nawi, Ahmad Naji
格式: Thesis
出版: 2009
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