Identifying Failure Elements Of Implementing CRM Systems In Malaysian Enterprises

In this research the author tried to find and rank major obstacles of implementing customer relationship management projects in Malaysian enterprises.

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Bibliographic Details
Main Author: Mohtasebi, Amirhossein
Format: Thesis
Published: 2009
Subjects:
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id my-mmu-ep.1692
record_format uketd_dc
spelling my-mmu-ep.16922010-09-23T07:13:12Z Identifying Failure Elements Of Implementing CRM Systems In Malaysian Enterprises 2009-12 Mohtasebi, Amirhossein HF5410-5417.5 Marketing. Distribution of products In this research the author tried to find and rank major obstacles of implementing customer relationship management projects in Malaysian enterprises. 2009-12 Thesis http://shdl.mmu.edu.my/1692/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic HF5410-5417.5 Marketing
Distribution of products
spellingShingle HF5410-5417.5 Marketing
Distribution of products
Mohtasebi, Amirhossein
Identifying Failure Elements Of Implementing CRM Systems In Malaysian Enterprises
description In this research the author tried to find and rank major obstacles of implementing customer relationship management projects in Malaysian enterprises.
format Thesis
qualification_level Master's degree
author Mohtasebi, Amirhossein
author_facet Mohtasebi, Amirhossein
author_sort Mohtasebi, Amirhossein
title Identifying Failure Elements Of Implementing CRM Systems In Malaysian Enterprises
title_short Identifying Failure Elements Of Implementing CRM Systems In Malaysian Enterprises
title_full Identifying Failure Elements Of Implementing CRM Systems In Malaysian Enterprises
title_fullStr Identifying Failure Elements Of Implementing CRM Systems In Malaysian Enterprises
title_full_unstemmed Identifying Failure Elements Of Implementing CRM Systems In Malaysian Enterprises
title_sort identifying failure elements of implementing crm systems in malaysian enterprises
granting_institution Multimedia University
granting_department Research Library
publishDate 2009
_version_ 1747829433636487168