Knowledge Management Processes, Performance and Organisational Culture in Institutions of Higher Learning in Malaysia
Knowledge management (KM) is a systematic management of organisational knowledge, which involves the process of creating, capturing, organizing, storing, disseminating, and applying knowledge for creating business value and generating a competitive advantage. However, the impact of knowledge managem...
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| Format: | Thesis |
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2009
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| Summary: | Knowledge management (KM) is a systematic management of organisational knowledge, which involves the process of creating, capturing, organizing, storing, disseminating, and applying knowledge for creating business value and generating a competitive advantage. However, the impact of knowledge management process is still vague because of the absence of an empirically-based assessment of knowledge management performance outcomes and the scarcity of empirical studies on an enabler that makes knowledge management possible, in this case the organizational culture (OC). |
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