Role Conflict as Mediator of the Relationship Between Total Quality Management Practices and Role Ambiguity

This study examines the multidimensional and mediating relationships between six TQM practices and role conflict as well as role ambiguity. The six TQM practices are namely, leadership, strategic planning, customer focus, human resource focus, proses management and information analysis. The research...

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Main Author:	Teh, Pei Lee
Format:	Thesis
Published:	2010
Subjects:	HD61 Risk in industry Risk management
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id	my-mmu-ep.1792
record_format	uketd_dc
spelling	my-mmu-ep.17922011-01-12T08:27:46Z Role Conflict as Mediator of the Relationship Between Total Quality Management Practices and Role Ambiguity 2010-04 Teh, Pei Lee HD61 Risk in industry. Risk management This study examines the multidimensional and mediating relationships between six TQM practices and role conflict as well as role ambiguity. The six TQM practices are namely, leadership, strategic planning, customer focus, human resource focus, proses management and information analysis. The research model of this study is built from an extensive review of the literature, in particular, TQM and role stressors literature. 2010-04 Thesis http://shdl.mmu.edu.my/1792/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php phd doctoral Multimedia University Research Library
institution	Multimedia University
collection	MMU Institutional Repository
topic	HD61 Risk in industry Risk management
spellingShingle	HD61 Risk in industry Risk management Teh, Pei Lee Role Conflict as Mediator of the Relationship Between Total Quality Management Practices and Role Ambiguity
description	This study examines the multidimensional and mediating relationships between six TQM practices and role conflict as well as role ambiguity. The six TQM practices are namely, leadership, strategic planning, customer focus, human resource focus, proses management and information analysis. The research model of this study is built from an extensive review of the literature, in particular, TQM and role stressors literature.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Teh, Pei Lee
author_facet	Teh, Pei Lee
author_sort	Teh, Pei Lee
title	Role Conflict as Mediator of the Relationship Between Total Quality Management Practices and Role Ambiguity
title_short	Role Conflict as Mediator of the Relationship Between Total Quality Management Practices and Role Ambiguity
title_full	Role Conflict as Mediator of the Relationship Between Total Quality Management Practices and Role Ambiguity
title_fullStr	Role Conflict as Mediator of the Relationship Between Total Quality Management Practices and Role Ambiguity
title_full_unstemmed	Role Conflict as Mediator of the Relationship Between Total Quality Management Practices and Role Ambiguity
title_sort	role conflict as mediator of the relationship between total quality management practices and role ambiguity
granting_institution	Multimedia University
granting_department	Research Library
publishDate	2010
_version_	1747829455300067328

Role Conflict as Mediator of the Relationship Between Total Quality Management Practices and Role Ambiguity

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