Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction

The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system.

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Bibliographic Details
Main Author:	Ahmad Naji Bin Mohd Nawi
Format:	Thesis
Published:	2009
Subjects:	HF5410-5417.5 Marketing Distribution of products
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id	my-mmu-ep.269
record_format	uketd_dc
spelling	my-mmu-ep.2692010-04-12T08:30:36Z Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction 2009-12 Ahmad Naji Bin Mohd Nawi, HF5410-5417.5 Marketing. Distribution of products The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system. 2009-12 Thesis http://shdl.mmu.edu.my/269/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution	Multimedia University
collection	MMU Institutional Repository
topic	HF5410-5417.5 Marketing Distribution of products
spellingShingle	HF5410-5417.5 Marketing Distribution of products Ahmad Naji Bin Mohd Nawi, Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction
description	The purpose of this project is to identify internal and external challenges which affect the local authorities' delivery system as well as developing a framework to identify factors that can influence the efficiency and effectiveness of local government delivery system.
format	Thesis
qualification_level	Master's degree
author	Ahmad Naji Bin Mohd Nawi,
author_facet	Ahmad Naji Bin Mohd Nawi,
author_sort	Ahmad Naji Bin Mohd Nawi,
title	Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction
title_short	Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction
title_full	Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction
title_fullStr	Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction
title_full_unstemmed	Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction
title_sort	local authorities in klang valley - a study on the effectiveness of service delivery to improve public satisfaction
granting_institution	Multimedia University
granting_department	Research Library
publishDate	2009
_version_	1747829094842630144

Local Authorities in Klang Valley - A Study on the Effectiveness of Service Delivery to Improve Public Satisfaction

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