Value Networks for Competitive Advantage : A study on NST Petrol Station

This is a study on NST Petrol Station - which operates a service station owned by ExxonMobil - that aims to show that a service station can increase its business performance by focusing on its value networks, where capabilities, relationships and customer vakues are emphasised.

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Bibliographic Details
Main Author: Mohd Ariff, Mohd Amir
Format: Thesis
Published: 2009
Subjects:
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