Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations
This paper basically analyzes the why factor fo the challenges to occur when implementing ITIL as part of continuous improvement efforts to a given problem. This paper will then propose a set of critical success factors for which the IT firms can use in ensuring the successful implementation of the...
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my-mmu-ep.32912011-10-21T01:54:40Z Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations 2011-04 Phuspha, Sanniababoo QA76.75-76.765 Computer software This paper basically analyzes the why factor fo the challenges to occur when implementing ITIL as part of continuous improvement efforts to a given problem. This paper will then propose a set of critical success factors for which the IT firms can use in ensuring the successful implementation of the ITIL models as a road map in solving the problems. 2011-04 Thesis http://shdl.mmu.edu.my/3291/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters University of Multimedia Research Library |
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Multimedia University |
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MMU Institutional Repository |
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QA76.75-76.765 Computer software |
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QA76.75-76.765 Computer software Phuspha, Sanniababoo Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations |
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This paper basically analyzes the why factor fo the challenges to occur when implementing ITIL as part of continuous improvement efforts to a given problem. This paper will then propose a set of critical success factors for which the IT firms can use in ensuring the successful implementation of the ITIL models as a road map in solving the problems. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Phuspha, Sanniababoo |
author_facet |
Phuspha, Sanniababoo |
author_sort |
Phuspha, Sanniababoo |
title |
Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations |
title_short |
Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations |
title_full |
Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations |
title_fullStr |
Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations |
title_full_unstemmed |
Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations |
title_sort |
challenges in adapting itil (information technology infrrtructue library) framework in organizations |
granting_institution |
University of Multimedia |
granting_department |
Research Library |
publishDate |
2011 |
_version_ |
1747829475523952640 |