Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations

Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations

This paper basically analyzes the why factor fo the challenges to occur when implementing ITIL as part of continuous improvement efforts to a given problem. This paper will then propose a set of critical success factors for which the IT firms can use in ensuring the successful implementation of the...

Full description

Saved in:
Bibliographic Details
Main Author: Phuspha, Sanniababoo
Format: Thesis
Published: 2011
Subjects:
QA76.75-76.765 Computer software
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-mmu-ep.3291
record_format uketd_dc
spelling my-mmu-ep.32912011-10-21T01:54:40Z Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations 2011-04 Phuspha, Sanniababoo QA76.75-76.765 Computer software This paper basically analyzes the why factor fo the challenges to occur when implementing ITIL as part of continuous improvement efforts to a given problem. This paper will then propose a set of critical success factors for which the IT firms can use in ensuring the successful implementation of the ITIL models as a road map in solving the problems. 2011-04 Thesis http://shdl.mmu.edu.my/3291/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters University of Multimedia Research Library
institution Multimedia University
collection MMU Institutional Repository
topic QA76.75-76.765 Computer software
spellingShingle QA76.75-76.765 Computer software
Phuspha, Sanniababoo
Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations
description This paper basically analyzes the why factor fo the challenges to occur when implementing ITIL as part of continuous improvement efforts to a given problem. This paper will then propose a set of critical success factors for which the IT firms can use in ensuring the successful implementation of the ITIL models as a road map in solving the problems.
format Thesis
qualification_level Master's degree
author Phuspha, Sanniababoo
author_facet Phuspha, Sanniababoo
author_sort Phuspha, Sanniababoo
title Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations
title_short Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations
title_full Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations
title_fullStr Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations
title_full_unstemmed Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations
title_sort challenges in adapting itil (information technology infrrtructue library) framework in organizations
granting_institution University of Multimedia
granting_department Research Library
publishDate 2011
_version_ 1747829475523952640

Similar Items