Customer Satisfaction Of Luxury Hotels In Kish Island, Iran
The purpose of this study is to study customer satisfaction in luxury hotel in Kish Island. There are three research objective in this research: 1. Identify the drivers and customer satisfaction results and also their relationship with customer satisfaction. 2. Identify customer satisfaction model f...
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2011
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my-mmu-ep.34452012-03-30T02:22:38Z Customer Satisfaction Of Luxury Hotels In Kish Island, Iran 2011-08 Dolati, Somayeh HF5410-5417.5 Marketing. Distribution of products The purpose of this study is to study customer satisfaction in luxury hotel in Kish Island. There are three research objective in this research: 1. Identify the drivers and customer satisfaction results and also their relationship with customer satisfaction. 2. Identify customer satisfaction model for luxury hotel in Kish Island in Iran. 3. Determine whether there is a different between these two perspectives or not and what role does customer satisfaction factors have in making these differences,. 2011-08 Thesis http://shdl.mmu.edu.my/3445/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters University of Multimedia Research Library |
| institution |
Multimedia University |
| collection |
MMU Institutional Repository |
| topic |
HF5410-5417.5 Marketing Distribution of products |
| spellingShingle |
HF5410-5417.5 Marketing Distribution of products Dolati, Somayeh Customer Satisfaction Of Luxury Hotels In Kish Island, Iran |
| description |
The purpose of this study is to study customer satisfaction in luxury hotel in Kish Island. There are three research objective in this research: 1. Identify the drivers and customer satisfaction results and also their relationship with customer satisfaction. 2. Identify customer satisfaction model for luxury hotel in Kish Island in Iran. 3. Determine whether there is a different between these two perspectives or not and what role does customer satisfaction factors have in making these differences,. |
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Dolati, Somayeh |
| author_facet |
Dolati, Somayeh |
| author_sort |
Dolati, Somayeh |
| title |
Customer Satisfaction Of Luxury Hotels In Kish Island, Iran |
| title_short |
Customer Satisfaction Of Luxury Hotels In Kish Island, Iran |
| title_full |
Customer Satisfaction Of Luxury Hotels In Kish Island, Iran |
| title_fullStr |
Customer Satisfaction Of Luxury Hotels In Kish Island, Iran |
| title_full_unstemmed |
Customer Satisfaction Of Luxury Hotels In Kish Island, Iran |
| title_sort |
customer satisfaction of luxury hotels in kish island, iran |
| granting_institution |
University of Multimedia |
| granting_department |
Research Library |
| publishDate |
2011 |
| _version_ |
1747829499673706496 |