Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia

This study compares non-service and service industries in Malaysia in terms of the use of Intellectual Capital(IC) and its effect on Performance (PER). It investigates as well the relationship between IC and Knowledge Managemen (KM). IC is the knowledge "stock" ( Stewart, 1997:111; Bontis,...

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Main Author:	Chua, Chong Keow
Format:	Thesis
Published:	2002
Subjects:	LB2300 Higher Education
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id	my-mmu-ep.37
record_format	uketd_dc
spelling	my-mmu-ep.372009-12-04T10:17:44Z Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia 2002 Chua, Chong Keow LB2300 Higher Education This study compares non-service and service industries in Malaysia in terms of the use of Intellectual Capital(IC) and its effect on Performance (PER). It investigates as well the relationship between IC and Knowledge Managemen (KM). IC is the knowledge "stock" ( Stewart, 1997:111; Bontis, 1999:1) and KM is the knowledge "flow" (Bontis, 1999: 9). IC consists of Human Capital (HC) and Customer Capital (CC) which can only be shared by companies. Whereas, Structural capital (SC) is entirely owned by the companies. Good people may leave resulting in a "brain drain" (Chin, 2001). For the data collection, 164 Senior Malaysian managers from both non-Multimedia Super Corridor(MSC) and MSC enterprises were selected. 2002 Thesis http://shdl.mmu.edu.my/37/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php phd doctoral Multimedia University Research Library
institution	Multimedia University
collection	MMU Institutional Repository
topic	LB2300 Higher Education
spellingShingle	LB2300 Higher Education Chua, Chong Keow Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia
description	This study compares non-service and service industries in Malaysia in terms of the use of Intellectual Capital(IC) and its effect on Performance (PER). It investigates as well the relationship between IC and Knowledge Managemen (KM). IC is the knowledge "stock" ( Stewart, 1997:111; Bontis, 1999:1) and KM is the knowledge "flow" (Bontis, 1999: 9). IC consists of Human Capital (HC) and Customer Capital (CC) which can only be shared by companies. Whereas, Structural capital (SC) is entirely owned by the companies. Good people may leave resulting in a "brain drain" (Chin, 2001). For the data collection, 164 Senior Malaysian managers from both non-Multimedia Super Corridor(MSC) and MSC enterprises were selected.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Chua, Chong Keow
author_facet	Chua, Chong Keow
author_sort	Chua, Chong Keow
title	Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia
title_short	Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia
title_full	Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia
title_fullStr	Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia
title_full_unstemmed	Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia
title_sort	intellectual capital and knowledge management: a comparative study in malaysia
granting_institution	Multimedia University
granting_department	Research Library
publishDate	2002
_version_	1747829072621207552

Intellectual Capital And Knowledge Management: A Comparative Study In Malaysia

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