The impact of data mining tools on business problem solving processes in service industries in Malaysia

The purpose of the following study is to discover what are the factors and elements in the process of problem solving that will be affected by data mining technology that bring benefits and advantages to the service providers. The researcher according to the literature found three different elements...

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Main Author: Paknejad, Seyed Mohammad
Format: Thesis
Published: 2013
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id my-mmu-ep.3870
record_format uketd_dc
spelling my-mmu-ep.38702013-06-20T03:18:57Z The impact of data mining tools on business problem solving processes in service industries in Malaysia 2013-06-13 Paknejad, Seyed Mohammad QA76.75-76.765 Computer software The purpose of the following study is to discover what are the factors and elements in the process of problem solving that will be affected by data mining technology that bring benefits and advantages to the service providers. The researcher according to the literature found three different elements that were suspicious to be affected elements. Time, cost, and efficiency are three determinants of the problem solving process that were tested by the study. The researcher aims to suggest a conceptual framework to illustrate the relations to make better understanding of the processes and explain the important role of data mining. By accepting the framework, competitive advantage is gained by data mining in the process of problem solving will be explainable. 2013-06 Thesis http://shdl.mmu.edu.my/3870/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Graduate School of Management
institution Multimedia University
collection MMU Institutional Repository
topic QA76.75-76.765 Computer software
spellingShingle QA76.75-76.765 Computer software
Paknejad, Seyed Mohammad
The impact of data mining tools on business problem solving processes in service industries in Malaysia
description The purpose of the following study is to discover what are the factors and elements in the process of problem solving that will be affected by data mining technology that bring benefits and advantages to the service providers. The researcher according to the literature found three different elements that were suspicious to be affected elements. Time, cost, and efficiency are three determinants of the problem solving process that were tested by the study. The researcher aims to suggest a conceptual framework to illustrate the relations to make better understanding of the processes and explain the important role of data mining. By accepting the framework, competitive advantage is gained by data mining in the process of problem solving will be explainable.
format Thesis
qualification_level Master's degree
author Paknejad, Seyed Mohammad
author_facet Paknejad, Seyed Mohammad
author_sort Paknejad, Seyed Mohammad
title The impact of data mining tools on business problem solving processes in service industries in Malaysia
title_short The impact of data mining tools on business problem solving processes in service industries in Malaysia
title_full The impact of data mining tools on business problem solving processes in service industries in Malaysia
title_fullStr The impact of data mining tools on business problem solving processes in service industries in Malaysia
title_full_unstemmed The impact of data mining tools on business problem solving processes in service industries in Malaysia
title_sort impact of data mining tools on business problem solving processes in service industries in malaysia
granting_institution Multimedia University
granting_department Graduate School of Management
publishDate 2013
_version_ 1747829558120284160