Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception

Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception

The study main objectives are basically to assess the customer's expectation on Kedai Telekom, their perceived service quality on Kedai performance, and to identify the determinants of customer satisfaction. The study main focus is to gather key informati

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Bibliographic Details
Main Author: Mahmud, Hamidah
Format: Thesis
Published: 2000
Subjects:
LB2361 Curriculum
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id my-mmu-ep.442
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spelling my-mmu-ep.4422010-06-15T10:19:36Z Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception 2000-08 Mahmud, Hamidah LB2361 Curriculum The study main objectives are basically to assess the customer's expectation on Kedai Telekom, their perceived service quality on Kedai performance, and to identify the determinants of customer satisfaction. The study main focus is to gather key informati 2000-08 Thesis http://shdl.mmu.edu.my/442/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic LB2361 Curriculum
spellingShingle LB2361 Curriculum
Mahmud, Hamidah
Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception
description The study main objectives are basically to assess the customer's expectation on Kedai Telekom, their perceived service quality on Kedai performance, and to identify the determinants of customer satisfaction. The study main focus is to gather key informati
format Thesis
qualification_level Master's degree
author Mahmud, Hamidah
author_facet Mahmud, Hamidah
author_sort Mahmud, Hamidah
title Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception
title_short Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception
title_full Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception
title_fullStr Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception
title_full_unstemmed Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception
title_sort telekom malaysia retail outlets: a study on consumer's value perception
granting_institution Multimedia University
granting_department Research Library
publishDate 2000
_version_ 1747829134840561664

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