Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception
The study main objectives are basically to assess the customer's expectation on Kedai Telekom, their perceived service quality on Kedai performance, and to identify the determinants of customer satisfaction. The study main focus is to gather key informati
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my-mmu-ep.4422010-06-15T10:19:36Z Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception 2000-08 Mahmud, Hamidah LB2361 Curriculum The study main objectives are basically to assess the customer's expectation on Kedai Telekom, their perceived service quality on Kedai performance, and to identify the determinants of customer satisfaction. The study main focus is to gather key informati 2000-08 Thesis http://shdl.mmu.edu.my/442/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library |
| institution |
Multimedia University |
| collection |
MMU Institutional Repository |
| topic |
LB2361 Curriculum |
| spellingShingle |
LB2361 Curriculum Mahmud, Hamidah Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| description |
The study main objectives are basically to assess the customer's expectation on Kedai Telekom, their perceived service quality on Kedai performance, and to identify the determinants of customer satisfaction. The study main focus is to gather key informati |
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Mahmud, Hamidah |
| author_facet |
Mahmud, Hamidah |
| author_sort |
Mahmud, Hamidah |
| title |
Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_short |
Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_full |
Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_fullStr |
Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_full_unstemmed |
Telekom Malaysia Retail Outlets: A Study On Consumer's Value Perception |
| title_sort |
telekom malaysia retail outlets: a study on consumer's value perception |
| granting_institution |
Multimedia University |
| granting_department |
Research Library |
| publishDate |
2000 |
| _version_ |
1747829134840561664 |