Customer Satisfaction Under Equal Access Environment In Telekom Malaysia

Customer Satisfaction Under Equal Access Environment In Telekom Malaysia

Deregulation and technological innovation are drastically changing the structure of traditionally regulated telecommunication industries. Telekom Malaysia began to experience this critical environment change in its business handling in early 1999 with the government's introduction of the Commun...

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Bibliographic Details
Main Author: Nordin, Mohd Ali
Format: Thesis
Published: 2000
Subjects:
LB2361 Curriculum
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id my-mmu-ep.443
record_format uketd_dc
spelling my-mmu-ep.4432010-06-15T09:38:28Z Customer Satisfaction Under Equal Access Environment In Telekom Malaysia 2000-08 Nordin, Mohd Ali LB2361 Curriculum Deregulation and technological innovation are drastically changing the structure of traditionally regulated telecommunication industries. Telekom Malaysia began to experience this critical environment change in its business handling in early 1999 with the government's introduction of the Communications and Multimedia Act covering its deregulation rules for the basic services known as Equal Access (EA). 2000-08 Thesis http://shdl.mmu.edu.my/443/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic LB2361 Curriculum
spellingShingle LB2361 Curriculum
Nordin, Mohd Ali
Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
description Deregulation and technological innovation are drastically changing the structure of traditionally regulated telecommunication industries. Telekom Malaysia began to experience this critical environment change in its business handling in early 1999 with the government's introduction of the Communications and Multimedia Act covering its deregulation rules for the basic services known as Equal Access (EA).
format Thesis
qualification_level Master's degree
author Nordin, Mohd Ali
author_facet Nordin, Mohd Ali
author_sort Nordin, Mohd Ali
title Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_short Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_full Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_fullStr Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_full_unstemmed Customer Satisfaction Under Equal Access Environment In Telekom Malaysia
title_sort customer satisfaction under equal access environment in telekom malaysia
granting_institution Multimedia University
granting_department Research Library
publishDate 2000
_version_ 1747829135082782720

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