Usability Of Web-Based Real Time Customer Support System In Malaysia

In this paper, we have examined the usability of the Web-based real time customer interaction system in Malaysia e-commerce environment regarding the different aspects of system's relevance and efficiency, customers' attitude and learnability (REAL) as a

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Main Author: Fatt, Leong Kam
Format: Thesis
Published: 2001
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id my-mmu-ep.514
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spelling my-mmu-ep.5142010-06-21T02:38:43Z Usability Of Web-Based Real Time Customer Support System In Malaysia 2001-08 Fatt, Leong Kam LB2361 Curriculum In this paper, we have examined the usability of the Web-based real time customer interaction system in Malaysia e-commerce environment regarding the different aspects of system's relevance and efficiency, customers' attitude and learnability (REAL) as a 2001-08 Thesis http://shdl.mmu.edu.my/514/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic LB2361 Curriculum
spellingShingle LB2361 Curriculum
Fatt, Leong Kam
Usability Of Web-Based Real Time Customer Support System In Malaysia
description In this paper, we have examined the usability of the Web-based real time customer interaction system in Malaysia e-commerce environment regarding the different aspects of system's relevance and efficiency, customers' attitude and learnability (REAL) as a
format Thesis
qualification_level Master's degree
author Fatt, Leong Kam
author_facet Fatt, Leong Kam
author_sort Fatt, Leong Kam
title Usability Of Web-Based Real Time Customer Support System In Malaysia
title_short Usability Of Web-Based Real Time Customer Support System In Malaysia
title_full Usability Of Web-Based Real Time Customer Support System In Malaysia
title_fullStr Usability Of Web-Based Real Time Customer Support System In Malaysia
title_full_unstemmed Usability Of Web-Based Real Time Customer Support System In Malaysia
title_sort usability of web-based real time customer support system in malaysia
granting_institution Multimedia University
granting_department Research Library
publishDate 2001
_version_ 1747829151443714048