Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction

Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction

Cusomer satisfaction is considered to be one of the most important competitive factors for the future and one of the best indicators of a firm's future profits. To date, no research has focused upon the critical determinants of customer satisfaction in multimedia or information technology indus...

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Main Author: Siddiqi, Mohammad Irfan
Format: Thesis
Published: 2002
Subjects:
LB2361 Curriculum
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id my-mmu-ep.534
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spelling my-mmu-ep.5342010-06-24T11:31:46Z Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction 2002-08 Siddiqi, Mohammad Irfan LB2361 Curriculum Cusomer satisfaction is considered to be one of the most important competitive factors for the future and one of the best indicators of a firm's future profits. To date, no research has focused upon the critical determinants of customer satisfaction in multimedia or information technology industry. Therefore, it is becoming important and necessary for researcher to explore into the critical and valid determinants for measuring customer satisfaction in Multimedia Development Corporation(MDC). The study main focus it find out the most essential elements and dimensions those contribute to the customer satisfaction in MDC. Apart from that the study also seeks out the rate of quality level of the services provided by MDC. 2002-08 Thesis http://shdl.mmu.edu.my/534/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic LB2361 Curriculum
spellingShingle LB2361 Curriculum
Siddiqi, Mohammad Irfan
Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction
description Cusomer satisfaction is considered to be one of the most important competitive factors for the future and one of the best indicators of a firm's future profits. To date, no research has focused upon the critical determinants of customer satisfaction in multimedia or information technology industry. Therefore, it is becoming important and necessary for researcher to explore into the critical and valid determinants for measuring customer satisfaction in Multimedia Development Corporation(MDC). The study main focus it find out the most essential elements and dimensions those contribute to the customer satisfaction in MDC. Apart from that the study also seeks out the rate of quality level of the services provided by MDC.
format Thesis
qualification_level Master's degree
author Siddiqi, Mohammad Irfan
author_facet Siddiqi, Mohammad Irfan
author_sort Siddiqi, Mohammad Irfan
title Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction
title_short Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction
title_full Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction
title_fullStr Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction
title_full_unstemmed Multimedia Development Corporation As A Service Provider For MSC Status Companies: A Survey On Customer Satisfaction
title_sort multimedia development corporation as a service provider for msc status companies: a survey on customer satisfaction
granting_institution Multimedia University
granting_department Research Library
publishDate 2002
_version_ 1747829156044865536

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