Improving European Foundation for Quality Management (EFQM) excellence model for implementation in Iranian SMEs

EFQM excellence model is a world-class quality management framework which is applied as the basis of excellence awards in 26 countries all over the world. Among others, Iranian National Productivity and Business Excellence Award has implemented the EFQM model as the official excellence model since...

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Main Author: Sadeh, Ehsan
Format: Thesis
Published: 2011
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id my-mmu-ep.5405
record_format uketd_dc
spelling my-mmu-ep.54052014-03-27T01:03:57Z Improving European Foundation for Quality Management (EFQM) excellence model for implementation in Iranian SMEs 2011-10 Sadeh, Ehsan HD61 Risk in industry. Risk management EFQM excellence model is a world-class quality management framework which is applied as the basis of excellence awards in 26 countries all over the world. Among others, Iranian National Productivity and Business Excellence Award has implemented the EFQM model as the official excellence model since 2003. The implementation of EFQM excellence model, through the national excellence award, is considered as a strategy that is applied by the Iranian manufacturing SMEs to unravel many of their problems. Despite, the number of successful implementations has been too low even after several years of EFQM implementation in the Iranian SMEs. Besides, official research also indicates that about 40 percent of the failures in SMEs have occurred due to their weaknesses in internal operations which can be improved through proper implementation of the EFQM model. 2011-10 Thesis http://shdl.mmu.edu.my/5405/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php phd doctoral Multimedia University Faculty of Management
institution Multimedia University
collection MMU Institutional Repository
topic HD61 Risk in industry
Risk management
spellingShingle HD61 Risk in industry
Risk management
Sadeh, Ehsan
Improving European Foundation for Quality Management (EFQM) excellence model for implementation in Iranian SMEs
description EFQM excellence model is a world-class quality management framework which is applied as the basis of excellence awards in 26 countries all over the world. Among others, Iranian National Productivity and Business Excellence Award has implemented the EFQM model as the official excellence model since 2003. The implementation of EFQM excellence model, through the national excellence award, is considered as a strategy that is applied by the Iranian manufacturing SMEs to unravel many of their problems. Despite, the number of successful implementations has been too low even after several years of EFQM implementation in the Iranian SMEs. Besides, official research also indicates that about 40 percent of the failures in SMEs have occurred due to their weaknesses in internal operations which can be improved through proper implementation of the EFQM model.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Sadeh, Ehsan
author_facet Sadeh, Ehsan
author_sort Sadeh, Ehsan
title Improving European Foundation for Quality Management (EFQM) excellence model for implementation in Iranian SMEs
title_short Improving European Foundation for Quality Management (EFQM) excellence model for implementation in Iranian SMEs
title_full Improving European Foundation for Quality Management (EFQM) excellence model for implementation in Iranian SMEs
title_fullStr Improving European Foundation for Quality Management (EFQM) excellence model for implementation in Iranian SMEs
title_full_unstemmed Improving European Foundation for Quality Management (EFQM) excellence model for implementation in Iranian SMEs
title_sort improving european foundation for quality management (efqm) excellence model for implementation in iranian smes
granting_institution Multimedia University
granting_department Faculty of Management
publishDate 2011
_version_ 1747829571881795584