Motivation factors and its impact on Sales Commission Plan (SCP) among employees in Telekom Malaysia Berhad

The purpose of this study is to uncover factors of motivation among Account Executives (AEs) in Telekom Malaysia (TM) after the improvement of Sales Commission Plan (SCP) program in year 2014. Demographic data like age, gender, marital status, workplace, education level, years of service with TM and...

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Bibliographic Details
Main Author:	Mohd Marizd, Nur Liyana
Format:	Thesis
Published:	2014
Subjects:	HF5549-5549.5 Personnel management Employment management
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id	my-mmu-ep.5908
record_format	uketd_dc
spelling	my-mmu-ep.59082015-06-26T08:14:54Z Motivation factors and its impact on Sales Commission Plan (SCP) among employees in Telekom Malaysia Berhad 2014-10 Mohd Marizd, Nur Liyana HF5549-5549.5 Personnel management. Employment management The purpose of this study is to uncover factors of motivation among Account Executives (AEs) in Telekom Malaysia (TM) after the improvement of Sales Commission Plan (SCP) program in year 2014. Demographic data like age, gender, marital status, workplace, education level, years of service with TM and monthly salary are also gathered. Factors of motivation of monetary reward, recognition, affiliation, job security and work environment that influence Account Executives (AEs) motivation are the focus of this study. Relationship between the above mentioned demographics elements and motivation factors are examined by adopting quantitative statistical approach. Apart from that, the relationship between Account Executives (AEs) satisfaction towards Sales Commission Plan (SCP) and their motivation level were also investigated. The impact of Sales Commission Plan (SCP) towards the company revenue performance was also examined. 2014-10 Thesis http://shdl.mmu.edu.my/5908/ http://library.mmu.edu.my/diglib/onlinedb/dig_lib.php masters Multimedia University Graduate School of Management
institution	Multimedia University
collection	MMU Institutional Repository
topic	HF5549-5549.5 Personnel management Employment management
spellingShingle	HF5549-5549.5 Personnel management Employment management Mohd Marizd, Nur Liyana Motivation factors and its impact on Sales Commission Plan (SCP) among employees in Telekom Malaysia Berhad
description	The purpose of this study is to uncover factors of motivation among Account Executives (AEs) in Telekom Malaysia (TM) after the improvement of Sales Commission Plan (SCP) program in year 2014. Demographic data like age, gender, marital status, workplace, education level, years of service with TM and monthly salary are also gathered. Factors of motivation of monetary reward, recognition, affiliation, job security and work environment that influence Account Executives (AEs) motivation are the focus of this study. Relationship between the above mentioned demographics elements and motivation factors are examined by adopting quantitative statistical approach. Apart from that, the relationship between Account Executives (AEs) satisfaction towards Sales Commission Plan (SCP) and their motivation level were also investigated. The impact of Sales Commission Plan (SCP) towards the company revenue performance was also examined.
format	Thesis
qualification_level	Master's degree
author	Mohd Marizd, Nur Liyana
author_facet	Mohd Marizd, Nur Liyana
author_sort	Mohd Marizd, Nur Liyana
title	Motivation factors and its impact on Sales Commission Plan (SCP) among employees in Telekom Malaysia Berhad
title_short	Motivation factors and its impact on Sales Commission Plan (SCP) among employees in Telekom Malaysia Berhad
title_full	Motivation factors and its impact on Sales Commission Plan (SCP) among employees in Telekom Malaysia Berhad
title_fullStr	Motivation factors and its impact on Sales Commission Plan (SCP) among employees in Telekom Malaysia Berhad
title_full_unstemmed	Motivation factors and its impact on Sales Commission Plan (SCP) among employees in Telekom Malaysia Berhad
title_sort	motivation factors and its impact on sales commission plan (scp) among employees in telekom malaysia berhad
granting_institution	Multimedia University
granting_department	Graduate School of Management
publishDate	2014
_version_	1747829601146503168

Motivation factors and its impact on Sales Commission Plan (SCP) among employees in Telekom Malaysia Berhad

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