Examination Of The Critical Success Factors Of The Business Process Re-Engineering Implementation Process In Malaysia Domestic Banks And Finance Companies
The aim of this thesis is to examine how the Critical Success Factors of Business Process Re-engineering implementation affect the perceived performances of Malaysian domestic bank and finance companies, and hence to create a perceptual causal relationship model relating these variables.
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Main Author: | Khong , Kok Wei |
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Format: | Thesis |
Published: |
2003
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