Adequacy of e-filing adoption by Malaysian courts

In line with the Green Technology Policy of the 10th Malaysia Plan and the flagship of e-Court, PM’s department had invested significantly vis-à-vis the Malaysian Judiciary’s initiative of e-Judicature to embark on e-Court for the nation. This study adopted a practical approach of Malaysian lawyers...

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Bibliographic Details
Main Author: Heng Lin, Lim
Format: Thesis
Published: 2015
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Summary:In line with the Green Technology Policy of the 10th Malaysia Plan and the flagship of e-Court, PM’s department had invested significantly vis-à-vis the Malaysian Judiciary’s initiative of e-Judicature to embark on e-Court for the nation. This study adopted a practical approach of Malaysian lawyers towards utilitarian of the technology namely court e-Filing system. Studies that throw light on these fields were reviewed. ICT in Malaysia; technology adoption studies; and journal articles related to e-Court and e-Justice were also reviewed accordingly. A total of eleven (11) technology acceptance theories (IDT; TRA; TPB; SCT; TAM; MPCU; MM; CTAM/TPB; TAM2; UTAUT; and UTAUT2) were reviewed and discussed prior to the emergence of the proposed theoretical framework. UTAUT2 Model was the anchor theory and 4 relevant key constructs which are (1) Performance Expectancy (PE); (2) Effort Expectancy (EE); (3) Social Influence (SI); and (4) Facilitating Conditions (FC). Individual differences - namely age and gender were hypothesized to moderate the effect of the key constructs but adoption costs were being altered and hypothesized to moderate the Behavioral Intention (BI) and use of technology.