The effect of quality culture and organisational performance in Iran car manufacturing companies

In recent years, there were many studies which suggest that Total Quality Management (TQM) is likely to improve an organization’s performance. Although there is a considerable amount of literature available that have examined the relationship between Total Quality Management and various aspects such...

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Main Author:	Mojtahedzadeh, Rouhollah
Format:	Thesis
Published:	2014
Subjects:	HD62 Standardization Simplification Waste
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id	my-mmu-ep.6303
record_format	uketd_dc
spelling	my-mmu-ep.63032016-01-28T04:44:47Z The effect of quality culture and organisational performance in Iran car manufacturing companies 2014-09 Mojtahedzadeh, Rouhollah HD62 Standardization. Simplification. Waste In recent years, there were many studies which suggest that Total Quality Management (TQM) is likely to improve an organization’s performance. Although there is a considerable amount of literature available that have examined the relationship between Total Quality Management and various aspects such as business performance, quality performance etc., but still little is known about the ability of Total Quality Management in sustaining an organizational performance in the context of Iranian Industries. Many studies have examined Total Quality Management by adopting the dimensions developed by previous studies, either wholly or by combining or fragmenting the dimensions. In doing so, there is a tendency of ignoring the potency of the multi-faceted characteristics of TQM. Utilizing the literatures and previous researchers as a base this study has searched the valuable knowledge, ideas and feedback from the practitioners as well as the academicians in formulating the suitable and appropriate dimensions for TQM for Iranian Automobile industries. This study is considering quality culture as an independent variable to critical success factors of TQM and also the quality of products is not in best level in Iranian industries. Then, the quality improvement should be considered. This study has brought quality improvement as a mediating variable because previous researches did not consider quality improvement as an intervening variable and its relationship with quality culture, CSF of total quality management (TQM) and performance. 2014-09 Thesis http://shdl.mmu.edu.my/6303/ http://library.mmu.edu.my/diglib/onlinedb/dig_lib.php phd doctoral Multimedia University Graduate School of Management
institution	Multimedia University
collection	MMU Institutional Repository
topic	HD62 Standardization Simplification Waste
spellingShingle	HD62 Standardization Simplification Waste Mojtahedzadeh, Rouhollah The effect of quality culture and organisational performance in Iran car manufacturing companies
description	In recent years, there were many studies which suggest that Total Quality Management (TQM) is likely to improve an organization’s performance. Although there is a considerable amount of literature available that have examined the relationship between Total Quality Management and various aspects such as business performance, quality performance etc., but still little is known about the ability of Total Quality Management in sustaining an organizational performance in the context of Iranian Industries. Many studies have examined Total Quality Management by adopting the dimensions developed by previous studies, either wholly or by combining or fragmenting the dimensions. In doing so, there is a tendency of ignoring the potency of the multi-faceted characteristics of TQM. Utilizing the literatures and previous researchers as a base this study has searched the valuable knowledge, ideas and feedback from the practitioners as well as the academicians in formulating the suitable and appropriate dimensions for TQM for Iranian Automobile industries. This study is considering quality culture as an independent variable to critical success factors of TQM and also the quality of products is not in best level in Iranian industries. Then, the quality improvement should be considered. This study has brought quality improvement as a mediating variable because previous researches did not consider quality improvement as an intervening variable and its relationship with quality culture, CSF of total quality management (TQM) and performance.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Mojtahedzadeh, Rouhollah
author_facet	Mojtahedzadeh, Rouhollah
author_sort	Mojtahedzadeh, Rouhollah
title	The effect of quality culture and organisational performance in Iran car manufacturing companies
title_short	The effect of quality culture and organisational performance in Iran car manufacturing companies
title_full	The effect of quality culture and organisational performance in Iran car manufacturing companies
title_fullStr	The effect of quality culture and organisational performance in Iran car manufacturing companies
title_full_unstemmed	The effect of quality culture and organisational performance in Iran car manufacturing companies
title_sort	effect of quality culture and organisational performance in iran car manufacturing companies
granting_institution	Multimedia University
granting_department	Graduate School of Management
publishDate	2014
_version_	1747829625805864960

The effect of quality culture and organisational performance in Iran car manufacturing companies

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