Design preferences for touch screens in museum galleries

The purpose of this study is to explore the current scenario of interactive multimedia usage among visitors, to investigate visitor’s perceptions and preferences on current interactive multimedia applications in National Museum and to evaluate the interactive multimedia application based on design c...

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Bibliographic Details
Main Author: Ting, Katharine Zhen Ling
Format: Thesis
Published: 2015
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Summary:The purpose of this study is to explore the current scenario of interactive multimedia usage among visitors, to investigate visitor’s perceptions and preferences on current interactive multimedia applications in National Museum and to evaluate the interactive multimedia application based on design criteria and visitors’ experience. With the usage of the Norman’s Emotional Design Model as the conceptual theory and the adaption of the Simple Interaction Design Lifecycle Model for full development process, four stages of studies were conducted to gain insights of interactive multimedia usage and visitors’ perceptions and preferences. The first stage or the study is conducted with the purpose of having an overall understanding of visitors’ perceptions and preferences on the current interactive multimedia in the National Museum of Malaysia. For that, the researcher had conducted two preliminary studies, which were direct observation and interview. Next, the researcher studied the selected interactive multimedia application and analysed the necessary design criteria to further develop or modify it. In the last stages, evaluation of the modified interactive multimedia was conducted to examine whether visitors’ experience have improved due to the design criteria.