Role of Information System Quality in Work Life Balance and Employee Performance

The challenges of amalgamating work and family life is an evident fact due to technological advancement which enables remote working. (Kinnunen, Geurts & Mauno, 2005) In some companies abroad a well-balanced career and social obligations are enforced as part of the human resource initiatives to...

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Bibliographic Details
Main Author:	Gopinathan, Sharmini
Format:	Thesis
Published:	2016
Subjects:	HF5549-5549.5 Personnel management Employment management
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id	my-mmu-ep.6853
record_format	uketd_dc
spelling	my-mmu-ep.68532017-07-12T03:40:12Z Role of Information System Quality in Work Life Balance and Employee Performance 2016-08 Gopinathan, Sharmini HF5549-5549.5 Personnel management. Employment management The challenges of amalgamating work and family life is an evident fact due to technological advancement which enables remote working. (Kinnunen, Geurts & Mauno, 2005) In some companies abroad a well-balanced career and social obligations are enforced as part of the human resource initiatives to maintain a healthy and committed work force. This study aims to bridge the gap in the body of literature pertaining to information system quality’s impact on work life balance and employee performance in Malaysian ICT environments specifically. The goal of this project is to ascertain if work life balance has a mediating relationship between information system quality and employee performance. The objectives are to examine role of the information system quality (ISQ) in enabling employees to work away from the office thus, achieving work life balance as well as to determine the impact of work life balance (WLB) on employee performance. The research employed a positivist approach to conduct the study. An integrated outline was developed based on questionnaires and interviews with employees working in a remote environment from selected companies that has embarked on providing services in a 24/7 operations together with theories pertaining to ISQ and WLB from prior work drawing on multiple theoretical perspective from DeLone & McLean’s IS Success theory, Clark’s (2002) Work –family border theory and Kahn’s (1964) Role Stress theory. 2016-08 Thesis http://shdl.mmu.edu.my/6853/ http://library.mmu.edu.my/diglib/onlinedb/dig_lib.php phd doctoral Multimedia University Faculty of Management
institution	Multimedia University
collection	MMU Institutional Repository
topic	HF5549-5549.5 Personnel management Employment management
spellingShingle	HF5549-5549.5 Personnel management Employment management Gopinathan, Sharmini Role of Information System Quality in Work Life Balance and Employee Performance
description	The challenges of amalgamating work and family life is an evident fact due to technological advancement which enables remote working. (Kinnunen, Geurts & Mauno, 2005) In some companies abroad a well-balanced career and social obligations are enforced as part of the human resource initiatives to maintain a healthy and committed work force. This study aims to bridge the gap in the body of literature pertaining to information system quality’s impact on work life balance and employee performance in Malaysian ICT environments specifically. The goal of this project is to ascertain if work life balance has a mediating relationship between information system quality and employee performance. The objectives are to examine role of the information system quality (ISQ) in enabling employees to work away from the office thus, achieving work life balance as well as to determine the impact of work life balance (WLB) on employee performance. The research employed a positivist approach to conduct the study. An integrated outline was developed based on questionnaires and interviews with employees working in a remote environment from selected companies that has embarked on providing services in a 24/7 operations together with theories pertaining to ISQ and WLB from prior work drawing on multiple theoretical perspective from DeLone & McLean’s IS Success theory, Clark’s (2002) Work –family border theory and Kahn’s (1964) Role Stress theory.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Gopinathan, Sharmini
author_facet	Gopinathan, Sharmini
author_sort	Gopinathan, Sharmini
title	Role of Information System Quality in Work Life Balance and Employee Performance
title_short	Role of Information System Quality in Work Life Balance and Employee Performance
title_full	Role of Information System Quality in Work Life Balance and Employee Performance
title_fullStr	Role of Information System Quality in Work Life Balance and Employee Performance
title_full_unstemmed	Role of Information System Quality in Work Life Balance and Employee Performance
title_sort	role of information system quality in work life balance and employee performance
granting_institution	Multimedia University
granting_department	Faculty of Management
publishDate	2016
_version_	1747829637006753792

Role of Information System Quality in Work Life Balance and Employee Performance

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