Antecedents And Consequences Of Cyberloafing Among ICT Employees In MSC Status Companies

Personal Internet use at work known as cyberloafing has received considerable amount of concern by researchers and organisations due to its negative consequences such as loss revenue, reduced productivity, inefficient usage of network resources, increased security risks and legal liabilities. Howeve...

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Bibliographic Details
Main Author: Koay, Kian Yeik
Format: Thesis
Published: 2017
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Summary:Personal Internet use at work known as cyberloafing has received considerable amount of concern by researchers and organisations due to its negative consequences such as loss revenue, reduced productivity, inefficient usage of network resources, increased security risks and legal liabilities. However, some academic studies suggested that cyberloafing could have positive implications as a form of mental recovery that can reduce job stress and improve work performance. Given that cyberloafing has severe financial implications and past studies on the consequences of cyberloafing have conflicting results with positive and negative advocates, there is a need for a clear empirically sound assessment of the antecedents and consequences of cyberloafing. In the existing literature on cyberloafing, the majority of studies have focused on the antecedents but not many studies have explored the implications. To address the gap, this research therefore aims to study the antecedents and consequences of cyberloafing by testing a modified model based on theory of interpersonal behaviour (TIB). The modified TIB model includes a new variable named private demands as a predictor of intention to cyberloaf with the support of border theory.