The Factors That Affect Customer Satisfaction And Customer Loyalty In Online Service Environment
This research aims is to establish a broad conceptual framework to facilitate development of E-Service Quality in Malaysia.
Saved in:
Main Author: | Ging, Yong Chung |
---|---|
Format: | Thesis |
Published: |
2004
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Factors Affecting Satisfaction and Loyalty among Customers of Local and Foreign Hypermarkets
by: Mohamad Tahier, Safuraa Liyana
Published: (2015) -
Factors Affecting Customer Loyalty in Hypermarket Industry
by: Verdipoor, Mojtaba
Published: (2012) -
Customer Satisfaction And Loyalty On Factory Automation Product In Malaysia
by: Oo, Bryant Yong Siang
Published: (2009) -
Relationship Between Online Service Quality And Customer Satisfaction Among Online Banking Users In Malaysia
by: Allahverdi, Shahryar
Published: (2011) -
The relationship between service quality, satisfaction and customer loyalty in the context of private high schools in Kota Kinabalu, Sabah
by: Anthea Jacelyn Melanie Matanjun
Published: (2012)