Influence Of User Experience On User Satisfaction For Cultural Heritage Websites

Cultural institutions are moving forward to digitise cultural heritage artefacts as a means of preservation. Such digitised artefacts are usually disseminated through websites to reach the global audience and have wider public accessibility. Little is known regarding the end-users’ experience when u...

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Bibliographic Details
Main Author:	Zahidi, Zaihasriah
Format:	Thesis
Published:	2016
Subjects:	HF5410-5417.5 Marketing Distribution of products
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id	my-mmu-ep.7176
record_format	uketd_dc
spelling	my-mmu-ep.71762018-07-06T14:20:46Z Influence Of User Experience On User Satisfaction For Cultural Heritage Websites 2016-03 Zahidi, Zaihasriah HF5410-5417.5 Marketing. Distribution of products Cultural institutions are moving forward to digitise cultural heritage artefacts as a means of preservation. Such digitised artefacts are usually disseminated through websites to reach the global audience and have wider public accessibility. Little is known regarding the end-users’ experience when using cultural heritage (CH) websites. Issues such as poor user experience (UX) in existing CH websites, lack of user satisfaction evidence and difficulties in navigating website content on digital cultural heritage are reported in existing literature. The significance to address the users’ experience in CH websites is to ensure that the preservation initiatives meet its goal, which is to preserve artefacts for current and future generations effectively. In this research, user satisfaction was studied from the lens of UX by focusing on pragmatic and hedonic qualities. A quantitative research design was adapted and was conducted as the data collection and analysis procedure. Selected existing CH websites were used as the vehicle to answer the research questions. An online questionnaire was distributed and the data collected were then analysed using structural equation modelling. 2016-03 Thesis http://shdl.mmu.edu.my/7176/ http://library.mmu.edu.my/diglib/onlinedb/dig_lib.php phd doctoral Multimedia University Faculty of Creative Multimedia
institution	Multimedia University
collection	MMU Institutional Repository
topic	HF5410-5417.5 Marketing Distribution of products
spellingShingle	HF5410-5417.5 Marketing Distribution of products Zahidi, Zaihasriah Influence Of User Experience On User Satisfaction For Cultural Heritage Websites
description	Cultural institutions are moving forward to digitise cultural heritage artefacts as a means of preservation. Such digitised artefacts are usually disseminated through websites to reach the global audience and have wider public accessibility. Little is known regarding the end-users’ experience when using cultural heritage (CH) websites. Issues such as poor user experience (UX) in existing CH websites, lack of user satisfaction evidence and difficulties in navigating website content on digital cultural heritage are reported in existing literature. The significance to address the users’ experience in CH websites is to ensure that the preservation initiatives meet its goal, which is to preserve artefacts for current and future generations effectively. In this research, user satisfaction was studied from the lens of UX by focusing on pragmatic and hedonic qualities. A quantitative research design was adapted and was conducted as the data collection and analysis procedure. Selected existing CH websites were used as the vehicle to answer the research questions. An online questionnaire was distributed and the data collected were then analysed using structural equation modelling.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Zahidi, Zaihasriah
author_facet	Zahidi, Zaihasriah
author_sort	Zahidi, Zaihasriah
title	Influence Of User Experience On User Satisfaction For Cultural Heritage Websites
title_short	Influence Of User Experience On User Satisfaction For Cultural Heritage Websites
title_full	Influence Of User Experience On User Satisfaction For Cultural Heritage Websites
title_fullStr	Influence Of User Experience On User Satisfaction For Cultural Heritage Websites
title_full_unstemmed	Influence Of User Experience On User Satisfaction For Cultural Heritage Websites
title_sort	influence of user experience on user satisfaction for cultural heritage websites
granting_institution	Multimedia University
granting_department	Faculty of Creative Multimedia
publishDate	2016
_version_	1747829660431941632

Influence Of User Experience On User Satisfaction For Cultural Heritage Websites

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