Impact Of Information Communication Technology On Customer Satisfaction In Airline Industry

Impact Of Information Communication Technology On Customer Satisfaction In Airline Industry

This project deals in the main, with the problem of customer satisfaction in a service industry , namely, the Airline Industry, with special reference to the Passenger Community. The factor that is taken up for special investigation is the effect of impact of Information Communication Technology.

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書目詳細資料
主要作者:	Sankaran, Muthulakshmi
格式:	Thesis
出版:	2003
主題:	HF5410-5417.5 Marketing Distribution of products
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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