Impact Of Information Communication Technology On Customer Satisfaction In Airline Industry
This project deals in the main, with the problem of customer satisfaction in a service industry , namely, the Airline Industry, with special reference to the Passenger Community. The factor that is taken up for special investigation is the effect of impact of Information Communication Technology.
محفوظ في:
المؤلف الرئيسي: | Sankaran, Muthulakshmi |
---|---|
التنسيق: | أطروحة |
منشور في: |
2003
|
الموضوعات: | |
الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|
مواد مشابهة
-
Impact of Information Communication Technology on Customer Satisfaction in Airline Industry
بواسطة: Sankaran, Muthulakshmi
منشور في: (2003) -
Price, perceived value, customer satisfaction and favourable repeat purchase intention of malaysian low cost airlines
بواسطة: Yeoh, Ei Leen
منشور في: (2013) -
Determinants of Customer Satisfaction in Construction Industry
بواسطة: Mazaherioun, Babak
منشور في: (2012) -
Price, perceived value, customer satifaction and favourable repeat purchase intention of Malaysian low cost airlines
منشور في: (2013) -
Customer Satisfaction In The Malaysian Mobile Industry. A Study Using Servqual Model
بواسطة: Karuppiah, Nermala
منشور في: (2000)