Customer Satisfaction In The Malaysian Mobile Industry. A Study Using Servqual Model
This thesis deals with measurement of customer satisfaction in Mlaaysian mobile communication industry. The ability of mobile operators to focus on achieving customer satisfaction has proven to be on eof the most competitive issues toward the end of the 20th century. In this study, attention is paid...
محفوظ في:
| المؤلف الرئيسي: | |
|---|---|
| التنسيق: | أطروحة |
| منشور في: |
2000
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| الموضوعات: | |
| الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
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