Lau , P. M. (2005). Service Quality: A Study Of The Hospitality Industry In Malaysia.
Chicago Style (17th ed.) CitationLau , Pei Mey. Service Quality: A Study Of The Hospitality Industry In Malaysia. 2005.
MLA引文Lau , Pei Mey. Service Quality: A Study Of The Hospitality Industry In Malaysia. 2005.
警告:這些引文格式不一定是100%准確.