Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis

The purpose of this research project has been to conduct a study on Customer Relationship Management (CRM) System. Enabling technologies for CRM includes a front-end Application System for the automation of Customer Relationship Management, an Enterprise Application Interface (EIA) to integrate the...

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Main Author: Chandy, Elcy Thomas
Format: Thesis
Published: 2002
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id my-mmu-ep.972
record_format uketd_dc
spelling my-mmu-ep.9722010-07-15T06:31:16Z Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis 2002 Chandy, Elcy Thomas T Technology (General) The purpose of this research project has been to conduct a study on Customer Relationship Management (CRM) System. Enabling technologies for CRM includes a front-end Application System for the automation of Customer Relationship Management, an Enterprise Application Interface (EIA) to integrate the databases and CRM databases. 2002 Thesis http://shdl.mmu.edu.my/972/ http://myto.perpun.net.my/metoalogin/logina.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic T Technology (General)
spellingShingle T Technology (General)
Chandy, Elcy Thomas
Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis
description The purpose of this research project has been to conduct a study on Customer Relationship Management (CRM) System. Enabling technologies for CRM includes a front-end Application System for the automation of Customer Relationship Management, an Enterprise Application Interface (EIA) to integrate the databases and CRM databases.
format Thesis
qualification_level Master's degree
author Chandy, Elcy Thomas
author_facet Chandy, Elcy Thomas
author_sort Chandy, Elcy Thomas
title Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis
title_short Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis
title_full Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis
title_fullStr Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis
title_full_unstemmed Customer Relationship Management System Study : Software System, Architecture And Transaction Analysis
title_sort customer relationship management system study : software system, architecture and transaction analysis
granting_institution Multimedia University
granting_department Research Library
publishDate 2002
_version_ 1747829276206432256