Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization

The case study runs analysis on the IT Helpdesk in Shell IT International in lieu of the current strategy to transit or move all English IT Helpdesk service to a centralized location in Cyberjaya located in the state of Selangor in Malaysia in 2006.

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Bibliographic Details
Main Author:	Mohd Kabeer, Surina
Format:	Thesis
Published:	2006
Subjects:	HD28-70 Management Industrial Management
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id	my-mmu-ep.999
record_format	uketd_dc
spelling	my-mmu-ep.9992010-07-15T01:41:23Z Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization 2006-01 Mohd Kabeer, Surina HD28-70 Management. Industrial Management The case study runs analysis on the IT Helpdesk in Shell IT International in lieu of the current strategy to transit or move all English IT Helpdesk service to a centralized location in Cyberjaya located in the state of Selangor in Malaysia in 2006. 2006-01 Thesis http://shdl.mmu.edu.my/999/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution	Multimedia University
collection	MMU Institutional Repository
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Mohd Kabeer, Surina Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization
description	The case study runs analysis on the IT Helpdesk in Shell IT International in lieu of the current strategy to transit or move all English IT Helpdesk service to a centralized location in Cyberjaya located in the state of Selangor in Malaysia in 2006.
format	Thesis
qualification_level	Master's degree
author	Mohd Kabeer, Surina
author_facet	Mohd Kabeer, Surina
author_sort	Mohd Kabeer, Surina
title	Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization
title_short	Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization
title_full	Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization
title_fullStr	Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization
title_full_unstemmed	Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization
title_sort	cyberjaya it helpdesk, shell it international - english interactions centralization
granting_institution	Multimedia University
granting_department	Research Library
publishDate	2006
_version_	1747829282760032256

Cyberjaya IT Helpdesk, Shell IT International - English Interactions Centralization

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