Factors influencing consumers’ perception towards online food delivery apps in Malaysia / Mohamad Haziq Izzuddin Baharin

Online Food Delivery Apps is an online platform that provides the channel between food business and consumers to sell and buy food products. As the usage of smartphones and internet was elevated, the food industry makes collaboration with the online food delivery apps to help fulfil the demand of th...

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Main Author: Baharin, Mohamad Haziq Izzuddin
Format: Thesis
Language:English
Published: 2021
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/100629/1/100629.pdf
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spelling my-uitm-ir.1006292024-08-16T23:13:56Z Factors influencing consumers’ perception towards online food delivery apps in Malaysia / Mohamad Haziq Izzuddin Baharin 2021 Baharin, Mohamad Haziq Izzuddin Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Online Food Delivery Apps is an online platform that provides the channel between food business and consumers to sell and buy food products. As the usage of smartphones and internet was elevated, the food industry makes collaboration with the online food delivery apps to help fulfil the demand of the consumers during Covid-19 pandemic. As the demand increases, the complaints and negative reviews of the apps was derived and affecting the perception of consumers. Hence, this study is to identify factors influencing consumers’ perception towards online food delivery apps and to determine which one has the most influenced factor. This research applies the quantitative research method. The collected data will then be analysed using descriptive analysis, mean score and multiple regression. The questionnaire will be distributed through online platform and social media to achieve an amount of desirable sample size. At the end of this research, the findings of the research must be able to answer both research objectives and research questions. 2021 Thesis https://ir.uitm.edu.my/id/eprint/100629/ https://ir.uitm.edu.my/id/eprint/100629/1/100629.pdf text en public degree Universiti Teknologi MARA, Terengganu Faculty Of Hotel & Tourism Management Samsudin, Azlina
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Samsudin, Azlina
topic Consumer behavior
Consumers' preferences
Consumer research
Including consumer profiling
spellingShingle Consumer behavior
Consumers' preferences
Consumer research
Including consumer profiling
Baharin, Mohamad Haziq Izzuddin
Factors influencing consumers’ perception towards online food delivery apps in Malaysia / Mohamad Haziq Izzuddin Baharin
description Online Food Delivery Apps is an online platform that provides the channel between food business and consumers to sell and buy food products. As the usage of smartphones and internet was elevated, the food industry makes collaboration with the online food delivery apps to help fulfil the demand of the consumers during Covid-19 pandemic. As the demand increases, the complaints and negative reviews of the apps was derived and affecting the perception of consumers. Hence, this study is to identify factors influencing consumers’ perception towards online food delivery apps and to determine which one has the most influenced factor. This research applies the quantitative research method. The collected data will then be analysed using descriptive analysis, mean score and multiple regression. The questionnaire will be distributed through online platform and social media to achieve an amount of desirable sample size. At the end of this research, the findings of the research must be able to answer both research objectives and research questions.
format Thesis
qualification_level Bachelor degree
author Baharin, Mohamad Haziq Izzuddin
author_facet Baharin, Mohamad Haziq Izzuddin
author_sort Baharin, Mohamad Haziq Izzuddin
title Factors influencing consumers’ perception towards online food delivery apps in Malaysia / Mohamad Haziq Izzuddin Baharin
title_short Factors influencing consumers’ perception towards online food delivery apps in Malaysia / Mohamad Haziq Izzuddin Baharin
title_full Factors influencing consumers’ perception towards online food delivery apps in Malaysia / Mohamad Haziq Izzuddin Baharin
title_fullStr Factors influencing consumers’ perception towards online food delivery apps in Malaysia / Mohamad Haziq Izzuddin Baharin
title_full_unstemmed Factors influencing consumers’ perception towards online food delivery apps in Malaysia / Mohamad Haziq Izzuddin Baharin
title_sort factors influencing consumers’ perception towards online food delivery apps in malaysia / mohamad haziq izzuddin baharin
granting_institution Universiti Teknologi MARA, Terengganu
granting_department Faculty Of Hotel & Tourism Management
publishDate 2021
url https://ir.uitm.edu.my/id/eprint/100629/1/100629.pdf
_version_ 1811769080725635072