Transport services of Malaysia Airlines: a study on the service level performance of the transport services for airlines crew / Wan Mohamad Nasle Wan Mohamad Nasir

The main purpose of this study are to identify the service level performance of Transport Services for Malaysia Airlines crew and also to finds ways of improving the service level for this service. As for this study, it will concentrate on the service level position for both cabin and technical crew...

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Bibliographic Details
Main Author:	Wan Mohamad Nasir, Wan Mohamad Nasle
Format:	Thesis
Language:	English
Published:	1997
Subjects:	TJ Mechanical engineering and machinery
Online Access:	https://ir.uitm.edu.my/id/eprint/103252/1/103252.PDF
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id	my-uitm-ir.103252
record_format	uketd_dc
spelling	my-uitm-ir.1032522024-11-28T10:23:41Z Transport services of Malaysia Airlines: a study on the service level performance of the transport services for airlines crew / Wan Mohamad Nasle Wan Mohamad Nasir 1997 Wan Mohamad Nasir, Wan Mohamad Nasle TJ Mechanical engineering and machinery The main purpose of this study are to identify the service level performance of Transport Services for Malaysia Airlines crew and also to finds ways of improving the service level for this service. As for this study, it will concentrate on the service level position for both cabin and technical crew. This is due to the fact that any delay in bringing them to the airport will affect the aircraft departure time and even whole related operation. The data and information for this study are gathered through interviews, observation and other secondary services such as books, magazine and company transport manual outlet. Tables, graphs, pie charts are used to analyze the data. The service level provided by the Transport Services of Malaysia Airlines is still not satisfied their customer. There is lot of room for improvement, the study makes a few recommendations to improve the service. 1997 Thesis https://ir.uitm.edu.my/id/eprint/103252/ https://ir.uitm.edu.my/id/eprint/103252/1/103252.PDF text en public degree Universiti Teknologi MARA Arshad Ayub Graduate Business School (AAGBS)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	TJ Mechanical engineering and machinery
spellingShingle	TJ Mechanical engineering and machinery Wan Mohamad Nasir, Wan Mohamad Nasle Transport services of Malaysia Airlines: a study on the service level performance of the transport services for airlines crew / Wan Mohamad Nasle Wan Mohamad Nasir
description	The main purpose of this study are to identify the service level performance of Transport Services for Malaysia Airlines crew and also to finds ways of improving the service level for this service. As for this study, it will concentrate on the service level position for both cabin and technical crew. This is due to the fact that any delay in bringing them to the airport will affect the aircraft departure time and even whole related operation. The data and information for this study are gathered through interviews, observation and other secondary services such as books, magazine and company transport manual outlet. Tables, graphs, pie charts are used to analyze the data. The service level provided by the Transport Services of Malaysia Airlines is still not satisfied their customer. There is lot of room for improvement, the study makes a few recommendations to improve the service.
format	Thesis
qualification_level	Bachelor degree
author	Wan Mohamad Nasir, Wan Mohamad Nasle
author_facet	Wan Mohamad Nasir, Wan Mohamad Nasle
author_sort	Wan Mohamad Nasir, Wan Mohamad Nasle
title	Transport services of Malaysia Airlines: a study on the service level performance of the transport services for airlines crew / Wan Mohamad Nasle Wan Mohamad Nasir
title_short	Transport services of Malaysia Airlines: a study on the service level performance of the transport services for airlines crew / Wan Mohamad Nasle Wan Mohamad Nasir
title_full	Transport services of Malaysia Airlines: a study on the service level performance of the transport services for airlines crew / Wan Mohamad Nasle Wan Mohamad Nasir
title_fullStr	Transport services of Malaysia Airlines: a study on the service level performance of the transport services for airlines crew / Wan Mohamad Nasle Wan Mohamad Nasir
title_full_unstemmed	Transport services of Malaysia Airlines: a study on the service level performance of the transport services for airlines crew / Wan Mohamad Nasle Wan Mohamad Nasir
title_sort	transport services of malaysia airlines: a study on the service level performance of the transport services for airlines crew / wan mohamad nasle wan mohamad nasir
granting_institution	Universiti Teknologi MARA
granting_department	Arshad Ayub Graduate Business School (AAGBS)
publishDate	1997
url	https://ir.uitm.edu.my/id/eprint/103252/1/103252.PDF
_version_	1818588080838279168

Transport services of Malaysia Airlines: a study on the service level performance of the transport services for airlines crew / Wan Mohamad Nasle Wan Mohamad Nasir

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