A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria

This project is to study the methods in organizing explicit knowledge in Tenaga Nasional Berhad Distribution (TNBD) in Petaling Jaya, Selangor. This study was focusing on companies' management in managing the explicit knowledge in order to enhance the business and better understand in knowledge...

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Main Author:	Zakaria, Norhasliza
Format:	Thesis
Language:	English
Published:	2005
Subjects:	Malaysia
Online Access:	https://ir.uitm.edu.my/id/eprint/10420/2/10420.PDF
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id	my-uitm-ir.10420
record_format	uketd_dc
spelling	my-uitm-ir.104202024-04-29T04:29:06Z A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria 2005 Zakaria, Norhasliza Malaysia Electronic Computers. Computer Science This project is to study the methods in organizing explicit knowledge in Tenaga Nasional Berhad Distribution (TNBD) in Petaling Jaya, Selangor. This study was focusing on companies' management in managing the explicit knowledge in order to enhance the business and better understand in knowledge management area. This study also finds out the method that Tenaga Nasional Berhad Distribution implemented, the authorized personnel that involves in managing the explict knowledge, and the benefit the company obtain by implement that method. The researcher interested to do the research at TNBD because of this company is the largest electricity utility company in Malaysia which is generates two-thirds of the electricity on the Malaysian Peninsula. From the interview session were conducted with Encik Sansubari, Manager of Renewable Energy Program Coordination in Commercial Affair Department, and Encik Muskizea, Head of IT Department in Tenaga Nasional Berhad, TNBD was implemented System Automation of Interruption Duration Index or SAIDI to organize their explicit knowledge. Furthermore, full cooperation firom TNBD's knowledge worker or known as Master-Data at TNBD to manage explicit knowledge properly was make TNBD's businesses enhance to global 2005 Thesis https://ir.uitm.edu.my/id/eprint/10420/ https://ir.uitm.edu.my/id/eprint/10420/2/10420.PDF text en public degree Universiti Teknologi MARA Perpustakaan Tun Abdul Razak Hashim, Mardziah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Hashim, Mardziah
topic	Malaysia Malaysia
spellingShingle	Malaysia Malaysia Zakaria, Norhasliza A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
description	This project is to study the methods in organizing explicit knowledge in Tenaga Nasional Berhad Distribution (TNBD) in Petaling Jaya, Selangor. This study was focusing on companies' management in managing the explicit knowledge in order to enhance the business and better understand in knowledge management area. This study also finds out the method that Tenaga Nasional Berhad Distribution implemented, the authorized personnel that involves in managing the explict knowledge, and the benefit the company obtain by implement that method. The researcher interested to do the research at TNBD because of this company is the largest electricity utility company in Malaysia which is generates two-thirds of the electricity on the Malaysian Peninsula. From the interview session were conducted with Encik Sansubari, Manager of Renewable Energy Program Coordination in Commercial Affair Department, and Encik Muskizea, Head of IT Department in Tenaga Nasional Berhad, TNBD was implemented System Automation of Interruption Duration Index or SAIDI to organize their explicit knowledge. Furthermore, full cooperation firom TNBD's knowledge worker or known as Master-Data at TNBD to manage explicit knowledge properly was make TNBD's businesses enhance to global
format	Thesis
qualification_level	Bachelor degree
author	Zakaria, Norhasliza
author_facet	Zakaria, Norhasliza
author_sort	Zakaria, Norhasliza
title	A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_short	A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_full	A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_fullStr	A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_full_unstemmed	A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria
title_sort	case study: the role of method for organizing explicit knowledge in tenaga nasional berhad distribution, petaling jaya, selangor / norhasliza zakaria
granting_institution	Universiti Teknologi MARA
granting_department	Perpustakaan Tun Abdul Razak
publishDate	2005
url	https://ir.uitm.edu.my/id/eprint/10420/2/10420.PDF
_version_	1804889554315902976

A case study: the role of method for organizing explicit knowledge in Tenaga Nasional Berhad Distribution, Petaling Jaya, Selangor / Norhasliza Zakaria

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