Family Restaurant System (FRS) using CRM / Hamizatul Arma Ab Rahman
Family Restaurant System (FRS) is a system that applies all elements of Customer Relationship Management (CRM) element. It integrates of people, process and technology in the system. It also uses other combinations like information and philosophy in order to manage customer relationship in an organi...
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Main Author: | Ab Rahman, Hamizatul Arma |
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Format: | Thesis |
Language: | English |
Published: |
2016
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/104294/1/104294.pdf |
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