Family Restaurant System (FRS) using CRM / Hamizatul Arma Ab Rahman

Family Restaurant System (FRS) is a system that applies all elements of Customer Relationship Management (CRM) element. It integrates of people, process and technology in the system. It also uses other combinations like information and philosophy in order to manage customer relationship in an organi...

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Bibliographic Details
Main Author: Ab Rahman, Hamizatul Arma
Format: Thesis
Language:English
Published: 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/104294/1/104294.pdf
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