The factors influencing customer loyalty toward umrah travel agency / Nur Afifah Mohd Saad
Keeping loyal customer and ensuring repeat visits became important to an organization to maintain in such industry. The previous study has shown that many of the researchers have developed an empirical study about the factor influencing customer loyalty in many industries include airlines, telecommu...
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| Format: | Thesis |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/105811/2/105811.pdf |
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