An application of Fuzzy DEMATEL for evaluating the performance-shaping factors of air traffic controllers / Nur Auni Illiyyin Adi-Azman

Air Traffic Controller officers (ATCO) are responsible for ensuring smooth airport traffic operations. They are at risk of facing significant challenges such as distraction, exhaustion, stress and more, which can lead to burnout. Due to the complex nature of ATCOs performance issues, these factors c...

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Main Author:	Adi-Azman, Nur Auni Illiyyin
Format:	Thesis
Language:	English
Published:	2024
Subjects:	Fuzzy logic
Online Access:	https://ir.uitm.edu.my/id/eprint/105937/1/105937.pdf
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id	my-uitm-ir.105937
record_format	uketd_dc
spelling	my-uitm-ir.1059372024-11-30T23:08:38Z An application of Fuzzy DEMATEL for evaluating the performance-shaping factors of air traffic controllers / Nur Auni Illiyyin Adi-Azman 2024 Adi-Azman, Nur Auni Illiyyin Fuzzy logic Air Traffic Controller officers (ATCO) are responsible for ensuring smooth airport traffic operations. They are at risk of facing significant challenges such as distraction, exhaustion, stress and more, which can lead to burnout. Due to the complex nature of ATCOs performance issues, these factors can be evaluated under MCDM environment. The existence of many factors or criteria associated to ATCOs performance require further investigation in order to ensure each problem that might arise is well-cater for. The implementation of Fuzzy DEMATEL is a good option to explore problems related to this issue. The integration of fuzzy logic helps the instillation of human judgement that is vague and complex. However, there are limited study that use Fuzzy DEMATEL in analysing ATCOs performance issue. Therefore, the objective is to explore on what criteria that contributed ATCO's performance. Then, the degree of influence for each criteria are calculated, together with the ranking order. The relationship among criteria are also reported using the causal diagram, and Influential Relationship Map (IRM). The result shows that the top criteria with the maximum degree of influence is Attention, followed by Teamwork. While for the third ranking, three criteria sharing the same degree of influence showing that they are equally important (Workload, Situation Awareness and Communication). Among these criteria Teamwork, Attention, Fatigue and Stress falls under the causal group for ATCOs performance. IRM shows how these criteria affect each other with Teamwork and Attention are located in the first quadrant, indicating they should be the main priorities for enhancing ATCOs performance. 2024 Thesis https://ir.uitm.edu.my/id/eprint/105937/ https://ir.uitm.edu.my/id/eprint/105937/1/105937.pdf text en public degree Universiti Teknologi MARA, Terengganu College of Computing, Informatics and Mathematics Abdullah, Nur Solihah Khadhiah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Abdullah, Nur Solihah Khadhiah
topic	Fuzzy logic
spellingShingle	Fuzzy logic Adi-Azman, Nur Auni Illiyyin An application of Fuzzy DEMATEL for evaluating the performance-shaping factors of air traffic controllers / Nur Auni Illiyyin Adi-Azman
description	Air Traffic Controller officers (ATCO) are responsible for ensuring smooth airport traffic operations. They are at risk of facing significant challenges such as distraction, exhaustion, stress and more, which can lead to burnout. Due to the complex nature of ATCOs performance issues, these factors can be evaluated under MCDM environment. The existence of many factors or criteria associated to ATCOs performance require further investigation in order to ensure each problem that might arise is well-cater for. The implementation of Fuzzy DEMATEL is a good option to explore problems related to this issue. The integration of fuzzy logic helps the instillation of human judgement that is vague and complex. However, there are limited study that use Fuzzy DEMATEL in analysing ATCOs performance issue. Therefore, the objective is to explore on what criteria that contributed ATCO's performance. Then, the degree of influence for each criteria are calculated, together with the ranking order. The relationship among criteria are also reported using the causal diagram, and Influential Relationship Map (IRM). The result shows that the top criteria with the maximum degree of influence is Attention, followed by Teamwork. While for the third ranking, three criteria sharing the same degree of influence showing that they are equally important (Workload, Situation Awareness and Communication). Among these criteria Teamwork, Attention, Fatigue and Stress falls under the causal group for ATCOs performance. IRM shows how these criteria affect each other with Teamwork and Attention are located in the first quadrant, indicating they should be the main priorities for enhancing ATCOs performance.
format	Thesis
qualification_level	Bachelor degree
author	Adi-Azman, Nur Auni Illiyyin
author_facet	Adi-Azman, Nur Auni Illiyyin
author_sort	Adi-Azman, Nur Auni Illiyyin
title	An application of Fuzzy DEMATEL for evaluating the performance-shaping factors of air traffic controllers / Nur Auni Illiyyin Adi-Azman
title_short	An application of Fuzzy DEMATEL for evaluating the performance-shaping factors of air traffic controllers / Nur Auni Illiyyin Adi-Azman
title_full	An application of Fuzzy DEMATEL for evaluating the performance-shaping factors of air traffic controllers / Nur Auni Illiyyin Adi-Azman
title_fullStr	An application of Fuzzy DEMATEL for evaluating the performance-shaping factors of air traffic controllers / Nur Auni Illiyyin Adi-Azman
title_full_unstemmed	An application of Fuzzy DEMATEL for evaluating the performance-shaping factors of air traffic controllers / Nur Auni Illiyyin Adi-Azman
title_sort	application of fuzzy dematel for evaluating the performance-shaping factors of air traffic controllers / nur auni illiyyin adi-azman
granting_institution	Universiti Teknologi MARA, Terengganu
granting_department	College of Computing, Informatics and Mathematics
publishDate	2024
url	https://ir.uitm.edu.my/id/eprint/105937/1/105937.pdf
_version_	1818588162885156864

An application of Fuzzy DEMATEL for evaluating the performance-shaping factors of air traffic controllers / Nur Auni Illiyyin Adi-Azman

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