The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor

Employee retention becomes one of the major issues in any organization. This might affect its turnover and further contribute to the productivity and long-term plan of an organization. Numerous studies have shown that leadership behaviour influences employee retention. Thus, this study is aimed to e...

Full description

Saved in:
Bibliographic Details
Main Author: Mohd Noor, Norafidah
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/14291/1/TM_NORAFIDAH%20MOHD%20NOOR%20ED%2015_5.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uitm-ir.14291
record_format uketd_dc
spelling my-uitm-ir.142912016-08-17T03:54:14Z The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor 2015 Mohd Noor, Norafidah Malaysia Job stress. Stress management Malaysia Employee retention becomes one of the major issues in any organization. This might affect its turnover and further contribute to the productivity and long-term plan of an organization. Numerous studies have shown that leadership behaviour influences employee retention. Thus, this study is aimed to evaluate the retention rate and leadership behaviour exhibited among the superiors perceived by followers. The study was intended to examine the relationship between leadership behaviour and employees' retention in a private finance institution. A sample of 103 employees from Islamic Bank Malaysia Berhad in Selangor participated in this research. A 5-point Likert scale questionnaire consisting of 54 items was designed which were divided into 3 parts. Descriptive and inferential statistics were used to analyze the data. Apart from that, mean and standard deviation were also applied to analyze the retention rate among employees and the nature of leadership style of their superior. Correlation was used to analyze the relationship between leadership behaviour and employee retention. The reliability of the questionnaire as a whole is reported as high. The findings revealed that the employees perceived their company as high retention. The results also showed that the employees perceived that their superior exhibited a moderate transformational and transactional leadership behavior. However, the result depicted there was no significant relationship between leadership style and employees' retention rate. Implications for practice suggest that leaders are recommended to recognize their employees' work thus create an ideal work climate to ensure employees feel more comfortable in order for them to be a part of the organization. 2015 Thesis https://ir.uitm.edu.my/id/eprint/14291/ https://ir.uitm.edu.my/id/eprint/14291/1/TM_NORAFIDAH%20MOHD%20NOOR%20ED%2015_5.pdf text en public mphil masters Universiti Teknologi MARA Faculty of Education
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Malaysia
Malaysia
Malaysia
spellingShingle Malaysia
Malaysia
Malaysia
Mohd Noor, Norafidah
The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor
description Employee retention becomes one of the major issues in any organization. This might affect its turnover and further contribute to the productivity and long-term plan of an organization. Numerous studies have shown that leadership behaviour influences employee retention. Thus, this study is aimed to evaluate the retention rate and leadership behaviour exhibited among the superiors perceived by followers. The study was intended to examine the relationship between leadership behaviour and employees' retention in a private finance institution. A sample of 103 employees from Islamic Bank Malaysia Berhad in Selangor participated in this research. A 5-point Likert scale questionnaire consisting of 54 items was designed which were divided into 3 parts. Descriptive and inferential statistics were used to analyze the data. Apart from that, mean and standard deviation were also applied to analyze the retention rate among employees and the nature of leadership style of their superior. Correlation was used to analyze the relationship between leadership behaviour and employee retention. The reliability of the questionnaire as a whole is reported as high. The findings revealed that the employees perceived their company as high retention. The results also showed that the employees perceived that their superior exhibited a moderate transformational and transactional leadership behavior. However, the result depicted there was no significant relationship between leadership style and employees' retention rate. Implications for practice suggest that leaders are recommended to recognize their employees' work thus create an ideal work climate to ensure employees feel more comfortable in order for them to be a part of the organization.
format Thesis
qualification_name Master of Philosophy (M.Phil.)
qualification_level Master's degree
author Mohd Noor, Norafidah
author_facet Mohd Noor, Norafidah
author_sort Mohd Noor, Norafidah
title The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor
title_short The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor
title_full The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor
title_fullStr The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor
title_full_unstemmed The relationship between leadership behaviour and employees' retention in a finance institution / Norafidah Mohd Noor
title_sort relationship between leadership behaviour and employees' retention in a finance institution / norafidah mohd noor
granting_institution Universiti Teknologi MARA
granting_department Faculty of Education
publishDate 2015
url https://ir.uitm.edu.my/id/eprint/14291/1/TM_NORAFIDAH%20MOHD%20NOOR%20ED%2015_5.pdf
_version_ 1783733247107137536