Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don

The main purpose of this study was to examine the communication satisfaction level among Instructional Leaders (IL) at an Integrated Islamic Private School (IIPS). The instrument employed was the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977). The data for this st...

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Main Author:	Mat Don, Sazimalily
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Resource programs Administrative personnel
Online Access:	https://ir.uitm.edu.my/id/eprint/14838/1/TM_SAZIMALILY%20MAT%20DON%20ED%2014_5.PDF
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id	my-uitm-ir.14838
record_format	uketd_dc
spelling	my-uitm-ir.148382022-03-11T07:49:35Z Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don 2014 Mat Don, Sazimalily Resource programs Administrative personnel The main purpose of this study was to examine the communication satisfaction level among Instructional Leaders (IL) at an Integrated Islamic Private School (IIPS). The instrument employed was the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977). The data for this study was collected from 33 respondents which comprised 12 males and 21 females. At the same time there the 33 respondents comprised 18 novice and 15 experienced teachers. Four teachers were randomly selected for interview session. Descriptive data revealed that majority of the respondents were satisfied with the following dimensions of communication: i.e. supervision communication, organizational integration, horizontal communication and subordinate communication. They were moderately satisfied with communication climate, personal feedback, media quality and corporate information. The t-test analysis also revealed that there was no significant difference between male and female teachers in their communication satisfaction level. Furthermore, there was also no significant difference between novice and experienced teachers in their communication. Nevertheless, the main challenges faced by respondents with regards to communication are miscommunication, unclear information, lack of personal feedback, nature of the environment and the fact that employees are not open to each other. This study recommends that school leaders must take steps to ensure clear and open channels of communication are maintained at all times to build effective learning organisations. 2014 Thesis https://ir.uitm.edu.my/id/eprint/14838/ https://ir.uitm.edu.my/id/eprint/14838/1/TM_SAZIMALILY%20MAT%20DON%20ED%2014_5.PDF text en public mphil masters Universiti Teknologi MARA Faculty of Education
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Resource programs Administrative personnel
spellingShingle	Resource programs Administrative personnel Mat Don, Sazimalily Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
description	The main purpose of this study was to examine the communication satisfaction level among Instructional Leaders (IL) at an Integrated Islamic Private School (IIPS). The instrument employed was the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977). The data for this study was collected from 33 respondents which comprised 12 males and 21 females. At the same time there the 33 respondents comprised 18 novice and 15 experienced teachers. Four teachers were randomly selected for interview session. Descriptive data revealed that majority of the respondents were satisfied with the following dimensions of communication: i.e. supervision communication, organizational integration, horizontal communication and subordinate communication. They were moderately satisfied with communication climate, personal feedback, media quality and corporate information. The t-test analysis also revealed that there was no significant difference between male and female teachers in their communication satisfaction level. Furthermore, there was also no significant difference between novice and experienced teachers in their communication. Nevertheless, the main challenges faced by respondents with regards to communication are miscommunication, unclear information, lack of personal feedback, nature of the environment and the fact that employees are not open to each other. This study recommends that school leaders must take steps to ensure clear and open channels of communication are maintained at all times to build effective learning organisations.
format	Thesis
qualification_name	Master of Philosophy (M.Phil.)
qualification_level	Master's degree
author	Mat Don, Sazimalily
author_facet	Mat Don, Sazimalily
author_sort	Mat Don, Sazimalily
title	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_short	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_full	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_fullStr	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_full_unstemmed	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_sort	communication satisfaction level among instructional leaders at an integrated islamic private school / sazimalily mat don
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Education
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/14838/1/TM_SAZIMALILY%20MAT%20DON%20ED%2014_5.PDF
_version_	1783733321665085440

Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don

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