Customers preferences of sense-based hotel’s guestroom attributes, experiences and satisfactions / Sharifah Norsabah Syed Abdullah
The purpose of this thesis is to determine the sense-based attributes that customers prefer in the five star hotel guestrooms. This study aims at contributing to the development of the knowledge regarding a sensory experience through quality management in the hotel industry. A quantitative approach...
محفوظ في:
| المؤلف الرئيسي: | |
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| التنسيق: | أطروحة |
| اللغة: | English |
| منشور في: |
2013
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| الوصول للمادة أونلاين: | https://ir.uitm.edu.my/id/eprint/16712/2/TM_SHARIFAH%20NORSABAH%20SYED%20ABDULLAH%20HM%2013_5.pdf |
| الوسوم: |
إضافة وسم
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