Perception on environmental strategies and the impact toward green purchase intention / Zainora Mohd Isa

Environmental strategies also known as environmental management practices that adopted by hotel management which help them to monitor their activities in order to preserve the environment. However, these strategies which include energy management, water conservation and waste management have thei...

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Main Author: Mohd Isa, Zainora
Format: Thesis
Language:English
Published: 2013
Online Access:https://ir.uitm.edu.my/id/eprint/17701/2/TM_ZAINORA%20MOHD%20ISA%20HM%2013_5.pdf
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spelling my-uitm-ir.177012019-02-27T01:21:34Z Perception on environmental strategies and the impact toward green purchase intention / Zainora Mohd Isa 2013 Mohd Isa, Zainora Environmental strategies also known as environmental management practices that adopted by hotel management which help them to monitor their activities in order to preserve the environment. However, these strategies which include energy management, water conservation and waste management have their own impact toward customer green purchase intention. Understanding customer perception toward green product is crucial to attract customer in purchasing environmental-friendly hotel. This paper using self-administered questionnaire adapted from previous researchers with total of 400 respondents. From the findings, it showed that most of the respondents agreed that ‘designing parking areas under the hotel’s building to reduce site footprint’, ‘fixing toilet leaks immediately’ and ‘encouraging recycling campaign by using refillable amenities’ as the three main agreeable items in the environmental strategies. Most of the respondents also agreed that they were willing to stay in a hotel that practices environmental strategies. Importance implications for hoteliers and academicians been discussed through the investigation of this study. 2013 Thesis https://ir.uitm.edu.my/id/eprint/17701/ https://ir.uitm.edu.my/id/eprint/17701/2/TM_ZAINORA%20MOHD%20ISA%20HM%2013_5.pdf text en public mphil masters Universiti Teknologi MARA Faculty of Hotel and Tourism Management
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
description Environmental strategies also known as environmental management practices that adopted by hotel management which help them to monitor their activities in order to preserve the environment. However, these strategies which include energy management, water conservation and waste management have their own impact toward customer green purchase intention. Understanding customer perception toward green product is crucial to attract customer in purchasing environmental-friendly hotel. This paper using self-administered questionnaire adapted from previous researchers with total of 400 respondents. From the findings, it showed that most of the respondents agreed that ‘designing parking areas under the hotel’s building to reduce site footprint’, ‘fixing toilet leaks immediately’ and ‘encouraging recycling campaign by using refillable amenities’ as the three main agreeable items in the environmental strategies. Most of the respondents also agreed that they were willing to stay in a hotel that practices environmental strategies. Importance implications for hoteliers and academicians been discussed through the investigation of this study.
format Thesis
qualification_name Master of Philosophy (M.Phil.)
qualification_level Master's degree
author Mohd Isa, Zainora
spellingShingle Mohd Isa, Zainora
Perception on environmental strategies and the impact toward green purchase intention / Zainora Mohd Isa
author_facet Mohd Isa, Zainora
author_sort Mohd Isa, Zainora
title Perception on environmental strategies and the impact toward green purchase intention / Zainora Mohd Isa
title_short Perception on environmental strategies and the impact toward green purchase intention / Zainora Mohd Isa
title_full Perception on environmental strategies and the impact toward green purchase intention / Zainora Mohd Isa
title_fullStr Perception on environmental strategies and the impact toward green purchase intention / Zainora Mohd Isa
title_full_unstemmed Perception on environmental strategies and the impact toward green purchase intention / Zainora Mohd Isa
title_sort perception on environmental strategies and the impact toward green purchase intention / zainora mohd isa
granting_institution Universiti Teknologi MARA
granting_department Faculty of Hotel and Tourism Management
publishDate 2013
url https://ir.uitm.edu.my/id/eprint/17701/2/TM_ZAINORA%20MOHD%20ISA%20HM%2013_5.pdf
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