CSR and value creation: a study among financial institutions in Malaysia / Salina Mad

Financial institutions globally have received considerable amount of pressure from stakeholders to act responsibly and ethically and to be more involved in corporate social responsibility (CSR) practices. However, the ability for financial institutions to fulfill such demands from stakeholders is de...

Full description

Saved in:

Bibliographic Details
Main Author:	Mad, Salina
Format:	Thesis
Language:	English
Published:	2013
Online Access:	https://ir.uitm.edu.my/id/eprint/18457/2/TM_SALINA%20MAD%20AC%2013_5.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uitm-ir.18457
record_format	uketd_dc
spelling	my-uitm-ir.184572022-04-12T00:13:46Z CSR and value creation: a study among financial institutions in Malaysia / Salina Mad 2013-08 Mad, Salina Financial institutions globally have received considerable amount of pressure from stakeholders to act responsibly and ethically and to be more involved in corporate social responsibility (CSR) practices. However, the ability for financial institutions to fulfill such demands from stakeholders is dependent upon the availability of resources to meet these social causes. It is expected that the involvement of financial institutions in CSR practices can enhance the organizations’ value. As such, this study seeks to examine the relationship between stakeholders’ pressure and internal resources on CSR reporting from the perspective of stakeholder and resource-based theories and the effect o f such disclosure on value creation. The sample for the study was selected from 20 financial institutions in Malaysia over a four-year period from 2008 - 2011 resulting in 76 firms-year observations. Content analyses o f annual and sustainability reports were undertaken to measure the quantity and quality o f CSR disclosure. Value creation was measured using a value-creation index that incorporates both financial and non-financial measures. The results of the study indicate that there is an improvement in the quantity and quality o f CSR disclosure over the four-year period with community dimension being the focus of the CSR activities. Customers were found to be the more influential stakeholders driving the CSR disclosures while concentrated ownership structure inhibits CSR reporting among financial institutions. The quality o f CSR reporting was found to be the determining factor that contributed to firms’ value. 2013-08 Thesis https://ir.uitm.edu.my/id/eprint/18457/ https://ir.uitm.edu.my/id/eprint/18457/2/TM_SALINA%20MAD%20AC%2013_5.pdf text en public mphil masters Universiti Teknologi MARA Faculty of Accountancy
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
description	Financial institutions globally have received considerable amount of pressure from stakeholders to act responsibly and ethically and to be more involved in corporate social responsibility (CSR) practices. However, the ability for financial institutions to fulfill such demands from stakeholders is dependent upon the availability of resources to meet these social causes. It is expected that the involvement of financial institutions in CSR practices can enhance the organizations’ value. As such, this study seeks to examine the relationship between stakeholders’ pressure and internal resources on CSR reporting from the perspective of stakeholder and resource-based theories and the effect o f such disclosure on value creation. The sample for the study was selected from 20 financial institutions in Malaysia over a four-year period from 2008 - 2011 resulting in 76 firms-year observations. Content analyses o f annual and sustainability reports were undertaken to measure the quantity and quality o f CSR disclosure. Value creation was measured using a value-creation index that incorporates both financial and non-financial measures. The results of the study indicate that there is an improvement in the quantity and quality o f CSR disclosure over the four-year period with community dimension being the focus of the CSR activities. Customers were found to be the more influential stakeholders driving the CSR disclosures while concentrated ownership structure inhibits CSR reporting among financial institutions. The quality o f CSR reporting was found to be the determining factor that contributed to firms’ value.
format	Thesis
qualification_name	Master of Philosophy (M.Phil.)
qualification_level	Master's degree
author	Mad, Salina
spellingShingle	Mad, Salina CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
author_facet	Mad, Salina
author_sort	Mad, Salina
title	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_short	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_full	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_fullStr	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_full_unstemmed	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_sort	csr and value creation: a study among financial institutions in malaysia / salina mad
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Accountancy
publishDate	2013
url	https://ir.uitm.edu.my/id/eprint/18457/2/TM_SALINA%20MAD%20AC%2013_5.pdf
_version_	1783733685470625792

CSR and value creation: a study among financial institutions in Malaysia / Salina Mad

Similar Items