The effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / Siti Hasniza Rosman

Effective training programmes that is underpinned by integrated content holds the role to ensure that effective delivery of knowledge can be absorbed appropriately by the personnel of Valuation and Property Services Department (JPPH) that have undergone the training programmes being organized. This...

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Main Author:	Rosman, Siti Hasniza
Format:	Thesis
Language:	English
Published:	2016
Subjects:	Personnel management Employment management
Online Access:	https://ir.uitm.edu.my/id/eprint/18762/1/TM_SITI%20HASNIZA%20ROSMAN%20AP%2016_5.pdf
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id	my-uitm-ir.18762
record_format	uketd_dc
spelling	my-uitm-ir.187622022-03-08T08:05:27Z The effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / Siti Hasniza Rosman 2016 Rosman, Siti Hasniza Personnel management. Employment management Effective training programmes that is underpinned by integrated content holds the role to ensure that effective delivery of knowledge can be absorbed appropriately by the personnel of Valuation and Property Services Department (JPPH) that have undergone the training programmes being organized. This study is conducted to identify the effect of training programmes towards the level of knowledge of the personnel involved in stamp duty valuation. Due to its importance of the provision of the training programmes given to the personnel of an organization, hence, an investigation related to the effect of the content of the training programmes towards the knowledge of the personnel of JPPH in stamp duty valuation has been conducted. This is to identify if the content of the training programmes conducted by the National Institute of Valuation (INSPEN) towards the personnel of JPPH has ensured effectiveness and has ensured the fulfillment of the requirement of the personnel in executing their tasks effectively. This study has been conducted focusing on stamp duty involving six (6) offices of the JPPH within Klang Valley that has included the District Valuer, Valuation Officer and Assistant Valuation Officer, who are engaged in the valuation process of stamp duty, as respondents. Interview approach, pilot study, content analysis, application of Analytical Hierarchy Process (AHP) has been employed to achieve the main objective of this study. AHP which has been used in this study, is to determine the relative importance of the level of knowledge of the personnel in JPPH and also acts as the instrument that can be applied as a guide in the effort to improve the performance in the content of training programmes to fulfill the expectation and requirement of the personnel during the valuation process of the stamp duty. In summary, this study has proven that there is strong relationship between knowledge contained in the training programmes content with the level of knowledge of the personnel in stamp duty valuation. 2016 Thesis https://ir.uitm.edu.my/id/eprint/18762/ https://ir.uitm.edu.my/id/eprint/18762/1/TM_SITI%20HASNIZA%20ROSMAN%20AP%2016_5.pdf text en public mphil masters Universiti Teknologi MARA Faculty of Architecture, Planning and Surveying
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Personnel management Employment management
spellingShingle	Personnel management Employment management Rosman, Siti Hasniza The effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / Siti Hasniza Rosman
description	Effective training programmes that is underpinned by integrated content holds the role to ensure that effective delivery of knowledge can be absorbed appropriately by the personnel of Valuation and Property Services Department (JPPH) that have undergone the training programmes being organized. This study is conducted to identify the effect of training programmes towards the level of knowledge of the personnel involved in stamp duty valuation. Due to its importance of the provision of the training programmes given to the personnel of an organization, hence, an investigation related to the effect of the content of the training programmes towards the knowledge of the personnel of JPPH in stamp duty valuation has been conducted. This is to identify if the content of the training programmes conducted by the National Institute of Valuation (INSPEN) towards the personnel of JPPH has ensured effectiveness and has ensured the fulfillment of the requirement of the personnel in executing their tasks effectively. This study has been conducted focusing on stamp duty involving six (6) offices of the JPPH within Klang Valley that has included the District Valuer, Valuation Officer and Assistant Valuation Officer, who are engaged in the valuation process of stamp duty, as respondents. Interview approach, pilot study, content analysis, application of Analytical Hierarchy Process (AHP) has been employed to achieve the main objective of this study. AHP which has been used in this study, is to determine the relative importance of the level of knowledge of the personnel in JPPH and also acts as the instrument that can be applied as a guide in the effort to improve the performance in the content of training programmes to fulfill the expectation and requirement of the personnel during the valuation process of the stamp duty. In summary, this study has proven that there is strong relationship between knowledge contained in the training programmes content with the level of knowledge of the personnel in stamp duty valuation.
format	Thesis
qualification_name	Master of Philosophy (M.Phil.)
qualification_level	Master's degree
author	Rosman, Siti Hasniza
author_facet	Rosman, Siti Hasniza
author_sort	Rosman, Siti Hasniza
title	The effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / Siti Hasniza Rosman
title_short	The effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / Siti Hasniza Rosman
title_full	The effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / Siti Hasniza Rosman
title_fullStr	The effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / Siti Hasniza Rosman
title_full_unstemmed	The effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / Siti Hasniza Rosman
title_sort	effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / siti hasniza rosman
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Architecture, Planning and Surveying
publishDate	2016
url	https://ir.uitm.edu.my/id/eprint/18762/1/TM_SITI%20HASNIZA%20ROSMAN%20AP%2016_5.pdf
_version_	1783733704118501376

The effects of content of training programmes on level of knowledge of personnel involved in stamp duty valuation / Siti Hasniza Rosman

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