Measurement and evaluation practices in academic libraries and their contributions towards strategic planning / Wan Nor Haliza Wan Mokhtar
Measurement and evaluation is one of the most important elements of the library management. Measurement and evaluation practices at the library are needed in fulfilling users' satisfactions by providing good library facilities and services to the users. All libraries aim to ensure that excellen...
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Format: | Thesis |
Language: | English |
Published: |
2018
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Online Access: | https://ir.uitm.edu.my/id/eprint/27738/2/27738.pdf |
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