Conversational linguistic analysis of spoken discourse in ESL professional communication / Syamimi Turiman

At the university level, various job interview training have been carried out to prepare future graduates for employment. However, the graduates' poor communication skills remain as one of the reasons for unemployment in Malaysia. Since job interviews are placed heavily on verbal exchanges betw...

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Main Author: Turiman, Syamimi
Format: Thesis
Language:English
Published: 2018
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Online Access:https://ir.uitm.edu.my/id/eprint/28039/2/28039.pdf
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spelling my-uitm-ir.280392024-05-02T07:38:20Z Conversational linguistic analysis of spoken discourse in ESL professional communication / Syamimi Turiman 2018 Turiman, Syamimi Academic language. Study and teaching Comparative grammar Language At the university level, various job interview training have been carried out to prepare future graduates for employment. However, the graduates' poor communication skills remain as one of the reasons for unemployment in Malaysia. Since job interviews are placed heavily on verbal exchanges between the interviewer and job candidate, the role that language plays in interaction is worth exploring. This study investigates the use of spoken metadiscourse in the Malaysian ESL job interviews to identify the types and frequencies of spoken metadiscourse employed; to examine the similarities and differences of metadiscourse across disciplines; and to explore how the metadiscourse features function in the said context. The data come from sixteen actual first-stage job interviews, whereby ten job interviews are from the technical discipline (i.e. science based profession) for the post of Plant Operation Engineer in a multinational company based in Malaysia; and six non-technical job interviews (i.e. social science and humanities job) for the post of English language lecturers in a public university in Malaysia. Corpus Linguistics and Corpus Analysis (CL/CA) methods were employed to analyse the textual and interpersonal metadiscourse in the corpus, both quantitatively and qualitatively. The quantitative findings revealed that the textual and interpersonal metadiscourse were used in the Malaysian ESL job interviews, but there were variations in the distribution and composition of metadiscourse in the two categories across disciplines. A notable finding was that the more detailed categories in the tentative metadiscourse framework proposed in the present study did prove useful in identifying similarities and differences in the use of metadiscourse across disciplines, and in explicating the metadiscourse subtypes which reflect power differences in job interview discourse. The qualitative analyses of metadiscourse which employed the CL/CA methods have revealed the specific functions and types of metadiscourse items occurring in the specific context throughout the job interview. CL/CA methods were found effective in investigating the use of metadiscourse in the Malaysian ESL job interviews. The study suggests that students at the tertiary level may benefit from explicit teaching of metadiscourse to enhance their communication skills. Training in the verbal aspects, specifically on metadiscourse in job interviews can be enhanced when learners are given the opportunity to reflect on their speech productions, so that they are better trained to gain control over their own language performance. 2018 Thesis https://ir.uitm.edu.my/id/eprint/28039/ https://ir.uitm.edu.my/id/eprint/28039/2/28039.pdf text en public phd doctoral Universiti Teknologi MARA Academy of Language Studies
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Academic language
Study and teaching
Comparative grammar
Language
spellingShingle Academic language
Study and teaching
Comparative grammar
Language
Turiman, Syamimi
Conversational linguistic analysis of spoken discourse in ESL professional communication / Syamimi Turiman
description At the university level, various job interview training have been carried out to prepare future graduates for employment. However, the graduates' poor communication skills remain as one of the reasons for unemployment in Malaysia. Since job interviews are placed heavily on verbal exchanges between the interviewer and job candidate, the role that language plays in interaction is worth exploring. This study investigates the use of spoken metadiscourse in the Malaysian ESL job interviews to identify the types and frequencies of spoken metadiscourse employed; to examine the similarities and differences of metadiscourse across disciplines; and to explore how the metadiscourse features function in the said context. The data come from sixteen actual first-stage job interviews, whereby ten job interviews are from the technical discipline (i.e. science based profession) for the post of Plant Operation Engineer in a multinational company based in Malaysia; and six non-technical job interviews (i.e. social science and humanities job) for the post of English language lecturers in a public university in Malaysia. Corpus Linguistics and Corpus Analysis (CL/CA) methods were employed to analyse the textual and interpersonal metadiscourse in the corpus, both quantitatively and qualitatively. The quantitative findings revealed that the textual and interpersonal metadiscourse were used in the Malaysian ESL job interviews, but there were variations in the distribution and composition of metadiscourse in the two categories across disciplines. A notable finding was that the more detailed categories in the tentative metadiscourse framework proposed in the present study did prove useful in identifying similarities and differences in the use of metadiscourse across disciplines, and in explicating the metadiscourse subtypes which reflect power differences in job interview discourse. The qualitative analyses of metadiscourse which employed the CL/CA methods have revealed the specific functions and types of metadiscourse items occurring in the specific context throughout the job interview. CL/CA methods were found effective in investigating the use of metadiscourse in the Malaysian ESL job interviews. The study suggests that students at the tertiary level may benefit from explicit teaching of metadiscourse to enhance their communication skills. Training in the verbal aspects, specifically on metadiscourse in job interviews can be enhanced when learners are given the opportunity to reflect on their speech productions, so that they are better trained to gain control over their own language performance.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Turiman, Syamimi
author_facet Turiman, Syamimi
author_sort Turiman, Syamimi
title Conversational linguistic analysis of spoken discourse in ESL professional communication / Syamimi Turiman
title_short Conversational linguistic analysis of spoken discourse in ESL professional communication / Syamimi Turiman
title_full Conversational linguistic analysis of spoken discourse in ESL professional communication / Syamimi Turiman
title_fullStr Conversational linguistic analysis of spoken discourse in ESL professional communication / Syamimi Turiman
title_full_unstemmed Conversational linguistic analysis of spoken discourse in ESL professional communication / Syamimi Turiman
title_sort conversational linguistic analysis of spoken discourse in esl professional communication / syamimi turiman
granting_institution Universiti Teknologi MARA
granting_department Academy of Language Studies
publishDate 2018
url https://ir.uitm.edu.my/id/eprint/28039/2/28039.pdf
_version_ 1804889618111266816