Evaluating the factors on employee turnover intention at Singapore Telecommunication (SingTel), Melaka / Eirma Sabtu

The purpose of this study was to evaluate the factors on employee turnover intention at SingTel, Melaka. Job satisfaction can be influenced by a person's ability to complete the required tasks, the level of communication in an organization, and the way the management treats employees. Measuring...

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Main Author:	Sabtu, Eirma
Format:	Thesis
Language:	English
Published:	2019
Subjects:	Turnover of employees Labor turnover
Online Access:	https://ir.uitm.edu.my/id/eprint/28403/1/28403.pdf
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id	my-uitm-ir.28403
record_format	uketd_dc
spelling	my-uitm-ir.284032024-04-19T08:51:10Z Evaluating the factors on employee turnover intention at Singapore Telecommunication (SingTel), Melaka / Eirma Sabtu 2019 Sabtu, Eirma Turnover of employees. Labor turnover The purpose of this study was to evaluate the factors on employee turnover intention at SingTel, Melaka. Job satisfaction can be influenced by a person's ability to complete the required tasks, the level of communication in an organization, and the way the management treats employees. Measuring human resource practice can be challenging, as the definition of satisfaction can be different for different people. This dissertation evaluated factors on employee intention with job satisfaction. The research design was a cross-sectional study, where a survey was conducted at Singapore Telecommunication (SingTel) Melaka Branch. Hence, this study is an institutional case study. The statements in the questionnaire measured four independent variables, which are Performance Appraisal, Training and Development, Compensation and Benefits, and Career Development. The population sample size was 140 (n==140), with a 100% response rate. The data collected were analyzed using the software, Statistical Package for the Social Sciences (SPSS) version 22. The questionnaire was distributed through the social media platform, WhatsApp, as well as through personal delivery. Therefore, based on the correlation analysis, there is a significant relationship between Employee Turnover Intention with Performance Appraisal, Training and Development., Compensation and Benefits, and Career Development. The implications of the study would enable SingTel managers to improve job satisfaction through aligned human resource practices. 2019 Thesis https://ir.uitm.edu.my/id/eprint/28403/ https://ir.uitm.edu.my/id/eprint/28403/1/28403.pdf text en public masters Universiti Teknologi MARA Faculty of Administrative Science and Policy Studies Hashim, Rugayah (Professor Ts. Dr.)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Hashim, Rugayah (Professor Ts. Dr.)
topic	Turnover of employees Labor turnover
spellingShingle	Turnover of employees Labor turnover Sabtu, Eirma Evaluating the factors on employee turnover intention at Singapore Telecommunication (SingTel), Melaka / Eirma Sabtu
description	The purpose of this study was to evaluate the factors on employee turnover intention at SingTel, Melaka. Job satisfaction can be influenced by a person's ability to complete the required tasks, the level of communication in an organization, and the way the management treats employees. Measuring human resource practice can be challenging, as the definition of satisfaction can be different for different people. This dissertation evaluated factors on employee intention with job satisfaction. The research design was a cross-sectional study, where a survey was conducted at Singapore Telecommunication (SingTel) Melaka Branch. Hence, this study is an institutional case study. The statements in the questionnaire measured four independent variables, which are Performance Appraisal, Training and Development, Compensation and Benefits, and Career Development. The population sample size was 140 (n==140), with a 100% response rate. The data collected were analyzed using the software, Statistical Package for the Social Sciences (SPSS) version 22. The questionnaire was distributed through the social media platform, WhatsApp, as well as through personal delivery. Therefore, based on the correlation analysis, there is a significant relationship between Employee Turnover Intention with Performance Appraisal, Training and Development., Compensation and Benefits, and Career Development. The implications of the study would enable SingTel managers to improve job satisfaction through aligned human resource practices.
format	Thesis
qualification_level	Master's degree
author	Sabtu, Eirma
author_facet	Sabtu, Eirma
author_sort	Sabtu, Eirma
title	Evaluating the factors on employee turnover intention at Singapore Telecommunication (SingTel), Melaka / Eirma Sabtu
title_short	Evaluating the factors on employee turnover intention at Singapore Telecommunication (SingTel), Melaka / Eirma Sabtu
title_full	Evaluating the factors on employee turnover intention at Singapore Telecommunication (SingTel), Melaka / Eirma Sabtu
title_fullStr	Evaluating the factors on employee turnover intention at Singapore Telecommunication (SingTel), Melaka / Eirma Sabtu
title_full_unstemmed	Evaluating the factors on employee turnover intention at Singapore Telecommunication (SingTel), Melaka / Eirma Sabtu
title_sort	evaluating the factors on employee turnover intention at singapore telecommunication (singtel), melaka / eirma sabtu
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Administrative Science and Policy Studies
publishDate	2019
url	https://ir.uitm.edu.my/id/eprint/28403/1/28403.pdf
_version_	1804889620629946368

Evaluating the factors on employee turnover intention at Singapore Telecommunication (SingTel), Melaka / Eirma Sabtu

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