Study on the problems faced by drivers and passengers on the one man operation bus service City Liner Sdn Bhd / Nor Zarina Ismail

One-man operation bus service is a new system to the Malaysian. Before the implementation of the OMO system, passengers are relaxing boarding on bus without thinking to prepared the coins for bus fares. Bus drivers also did not need to faced the problem with the passengers especially to ensure pas...

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Main Author: Ismail, Nor Zarina
Format: Thesis
Language:English
Published: 1996
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/31011/1/NOR%20ZARINA.pdf
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id my-uitm-ir.31011
record_format uketd_dc
spelling my-uitm-ir.310112020-06-10T07:57:02Z Study on the problems faced by drivers and passengers on the one man operation bus service City Liner Sdn Bhd / Nor Zarina Ismail 1996-05 Ismail, Nor Zarina Transportation (General works). Communication and traffic One-man operation bus service is a new system to the Malaysian. Before the implementation of the OMO system, passengers are relaxing boarding on bus without thinking to prepared the coins for bus fares. Bus drivers also did not need to faced the problem with the passengers especially to ensure passengers pay the fares because he had an assistant - the conductor to collect the fares from the passengers. This study had identified the problem faced by the drivers and the passengers on the implementation of the OMO system. Drivers had problems with their routine work as bus drivers. In OMO system drivers has extra job to do. He need to assist the passengers pay bus fares on the ticketing machine, need to drive safely and to ensure passengers board the bus safely. Passengers also need to prepare the enough coins if they do not lose their money according to the ticketing machine do not return the change money. From the observation and analysis made by the researchers, OMO bus service is a good service to be implemented but a little changes on the system might made the Cityliner OMO bus service much more better and efficient. 1996-05 Thesis https://ir.uitm.edu.my/id/eprint/31011/ https://ir.uitm.edu.my/id/eprint/31011/1/NOR%20ZARINA.pdf text en public diploma Universiti Teknologi MARA Faculty of Business and Management Shah Alam Ibrahim, Rohani
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Ibrahim, Rohani
topic Transportation (General works)
Communication and traffic
spellingShingle Transportation (General works)
Communication and traffic
Ismail, Nor Zarina
Study on the problems faced by drivers and passengers on the one man operation bus service City Liner Sdn Bhd / Nor Zarina Ismail
description One-man operation bus service is a new system to the Malaysian. Before the implementation of the OMO system, passengers are relaxing boarding on bus without thinking to prepared the coins for bus fares. Bus drivers also did not need to faced the problem with the passengers especially to ensure passengers pay the fares because he had an assistant - the conductor to collect the fares from the passengers. This study had identified the problem faced by the drivers and the passengers on the implementation of the OMO system. Drivers had problems with their routine work as bus drivers. In OMO system drivers has extra job to do. He need to assist the passengers pay bus fares on the ticketing machine, need to drive safely and to ensure passengers board the bus safely. Passengers also need to prepare the enough coins if they do not lose their money according to the ticketing machine do not return the change money. From the observation and analysis made by the researchers, OMO bus service is a good service to be implemented but a little changes on the system might made the Cityliner OMO bus service much more better and efficient.
format Thesis
qualification_level diploma
author Ismail, Nor Zarina
author_facet Ismail, Nor Zarina
author_sort Ismail, Nor Zarina
title Study on the problems faced by drivers and passengers on the one man operation bus service City Liner Sdn Bhd / Nor Zarina Ismail
title_short Study on the problems faced by drivers and passengers on the one man operation bus service City Liner Sdn Bhd / Nor Zarina Ismail
title_full Study on the problems faced by drivers and passengers on the one man operation bus service City Liner Sdn Bhd / Nor Zarina Ismail
title_fullStr Study on the problems faced by drivers and passengers on the one man operation bus service City Liner Sdn Bhd / Nor Zarina Ismail
title_full_unstemmed Study on the problems faced by drivers and passengers on the one man operation bus service City Liner Sdn Bhd / Nor Zarina Ismail
title_sort study on the problems faced by drivers and passengers on the one man operation bus service city liner sdn bhd / nor zarina ismail
granting_institution Universiti Teknologi MARA
granting_department Faculty of Business and Management Shah Alam
publishDate 1996
url https://ir.uitm.edu.my/id/eprint/31011/1/NOR%20ZARINA.pdf
_version_ 1783734100125810688