The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin

The purpose of this thesis is to identify the relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS). The knowledge management practices including knowledge acquisition, knowledge dissemination and knowledge utilization....

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Main Author:	Nordin, Intan Nurdiani
Format:	Thesis
Language:	English
Published:	2017
Subjects:	Study and teaching Research
Online Access:	https://ir.uitm.edu.my/id/eprint/31487/1/31487.pdf
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id	my-uitm-ir.31487
record_format	uketd_dc
spelling	my-uitm-ir.314872020-06-23T06:07:28Z The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin 2017 Nordin, Intan Nurdiani Study and teaching. Research Electronic data processing. Information technology. Knowledge economy. Including artificial intelligence and knowledge management The purpose of this thesis is to identify the relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS). The knowledge management practices including knowledge acquisition, knowledge dissemination and knowledge utilization. As for the scope of the reports, the reseacher focus on the staff in SUKNS. A questionnaire was used as the main instrument for the data collection. A total of 116 respondents answered the questionnaires which represented 80% of response rate. It was found that knowledge management practices namely knowledge acquisition, knowledge dissemination and knowledge utilization had significant positive and strong relationship with staff performance. Thus, in order to achieve improvement in staff performance, SUKNS has to ensure that the knowledge management practices were applied wisely. Besides, it also found that the most applied practices in SUKNS was knowledge dissemination compared with knowledge acquisition and knowledge utilization. There is also significant difference in staff performance between male and female that might due to different gendered practices. The reseacher have purposed a few recommendation for the improvement of the staff and SUKNS. One of the recommendation, the staff should be exposed into more detailed about knowledge management practices. Even though, knowledge dissemination was well applied in SUKNS, the staff also should apply the other two knowledge management practices. As for the future research, several recommendation were also made in order to improve the research on relationship between knowledge management practices and staff performance. In order to ensure whether knowledge management practices contribute to staff performance, the study should be conducted in a different organization 2017 Thesis https://ir.uitm.edu.my/id/eprint/31487/ https://ir.uitm.edu.my/id/eprint/31487/1/31487.pdf text en public degree Universiti Teknologi MARA Cawangan Kelantan Fakulty of Business and Management
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Study and teaching Research Study and teaching Research
spellingShingle	Study and teaching Research Study and teaching Research Nordin, Intan Nurdiani The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin
description	The purpose of this thesis is to identify the relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS). The knowledge management practices including knowledge acquisition, knowledge dissemination and knowledge utilization. As for the scope of the reports, the reseacher focus on the staff in SUKNS. A questionnaire was used as the main instrument for the data collection. A total of 116 respondents answered the questionnaires which represented 80% of response rate. It was found that knowledge management practices namely knowledge acquisition, knowledge dissemination and knowledge utilization had significant positive and strong relationship with staff performance. Thus, in order to achieve improvement in staff performance, SUKNS has to ensure that the knowledge management practices were applied wisely. Besides, it also found that the most applied practices in SUKNS was knowledge dissemination compared with knowledge acquisition and knowledge utilization. There is also significant difference in staff performance between male and female that might due to different gendered practices. The reseacher have purposed a few recommendation for the improvement of the staff and SUKNS. One of the recommendation, the staff should be exposed into more detailed about knowledge management practices. Even though, knowledge dissemination was well applied in SUKNS, the staff also should apply the other two knowledge management practices. As for the future research, several recommendation were also made in order to improve the research on relationship between knowledge management practices and staff performance. In order to ensure whether knowledge management practices contribute to staff performance, the study should be conducted in a different organization
format	Thesis
qualification_level	Bachelor degree
author	Nordin, Intan Nurdiani
author_facet	Nordin, Intan Nurdiani
author_sort	Nordin, Intan Nurdiani
title	The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin
title_short	The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin
title_full	The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin
title_fullStr	The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin
title_full_unstemmed	The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin
title_sort	relationship between knowledge management practices and staff performance in pejabat setiausaha kerajaan negeri sembilan (sukns) / intan nurdiani nordin
granting_institution	Universiti Teknologi MARA Cawangan Kelantan
granting_department	Fakulty of Business and Management
publishDate	2017
url	https://ir.uitm.edu.my/id/eprint/31487/1/31487.pdf
_version_	1783734121965551616

The relationship between knowledge management practices and staff performance in Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS) / Intan Nurdiani Nordin

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